Front Desk Night Auditor

2 weeks ago


North Ryde, New South Wales, Australia Macquarie University Full time
Job Title: Front Desk Night Auditor

Macquarie University is seeking a skilled and detail-oriented Front Desk Night Auditor to join our team. As a key member of our hotel operations, you will be responsible for ensuring the accuracy of guest accounts, reconciling and balancing charges, and providing exceptional customer service.

About the Role:
  • Process guest check-ins and check-outs with attention to detail and a focus on customer satisfaction.
  • Verify the accuracy of guest accounts and reconcile any discrepancies.
  • Assist with resolving customer queries and issues in a professional and courteous manner.
  • Collaborate with the front office team to ensure seamless hotel operations.
About Us:

Macquarie University is a world-renowned institution with a strong commitment to innovation and excellence. Our hotel and conference centre is a state-of-the-art facility that offers a unique and memorable experience for our guests.

What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.
Requirements:
  • Previous experience in a customer-facing role, preferably in a hotel or hospitality setting.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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