Assistant Front Office Manager Part-Time

3 weeks ago

North Ryde, New South Wales, Australia Marriott Full time
Job Summary

As a key member of the Front Office team, the Assistant Front Office Manager Part-Time will play a vital role in ensuring the smooth operation of the front desk and providing exceptional guest service. This is an exciting opportunity for a motivated and organized individual to join a dynamic team and contribute to the success of the hotel.

Key Responsibilities
  • Assist the Front Office Manager in administering front office functions and supervising staff on a daily basis.
  • Direct and work with managers and employees to carry out procedures ensuring an efficient check-in and check-out process.
  • Ensure guest and employee satisfaction and maximize the financial performance of the department.
  • Support the Front Office Manager in implementing policies and procedures to ensure compliance with hotel standards.
  • Monitor and analyze guest feedback to identify areas for improvement and implement changes as needed.
Requirements
  • At least 1 year experience in the guest services, front desk or related professional area.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
What We Offer

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

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