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New Claims Coordinator

2 months ago


Melbourne, Victoria, Australia Brand My Bags Full time
About the Role

We are seeking a highly skilled Claims Coordinator to join our team at Brand My Bags. As a Claims Coordinator, you will play a critical role in ensuring the smooth processing of claims and providing exceptional customer service to our clients.

Key Responsibilities
  • Accurately identify claim types, code all new claims, and register all new claims in a timely manner
  • Verify claim lodgement details with employers and workers as required
  • Monitor new claims inboxes and registration queue, taking action as necessary
  • Perform other duties and responsibilities as directed by the Team Manager
Requirements
  • High attention to detail and accuracy
  • Excellent data entry skills
  • Strong communication and interpersonal skills
  • Tertiary qualifications in an appropriate discipline preferred
What We Offer
  • Competitive remuneration package and flexible work arrangements
  • Paid parental leave
  • A collaborative and supportive working environment
  • Opportunities for ongoing education and development
  • A commitment to employee wellbeing through our peer support program and corporate health insurance discounts
  • Staff benefits including additional purchased leave, volunteer leave days, and retail discounts
About Us

Brand My Bags is a leading provider of claims administration services. We are committed to delivering exceptional results and building long-term relationships with our clients. Our team is passionate about making a positive impact and is dedicated to providing outstanding service to our clients and their customers.