Lead F&B Operations Manager
4 days ago
At Marriott International, we strive to create memorable experiences for our guests. As a Food & Beverage Supervisor at Sheraton, you will play a vital role in delivering exceptional service and exceeding guest expectations.
About the RoleWe are seeking an experienced and motivated individual to join our team as a Food & Beverage Supervisor. In this role, you will be responsible for supervising the restaurant service period, welcoming and engaging with guests throughout their complete food and beverage experience, and ensuring that all operational tasks are completed efficiently.
Key Responsibilities:
- Be the connecter and facilitator of collective power and supervise the restaurant service period, tending to the guests and exceeding their expectations
- Welcome and engage with guests throughout the complete food and beverage experience
- Understand guest requirements and deliver service excellence with each customer experience
- Assist with the bar operational tasks if required
- Be a confident and welcoming supervisor, creating a community that empowers your team to grow and reach their potential
- Plan and execute team building activities for your team as together we are better
- Ensure the outlet is adequately stocked and clean at all times
- Supervise the food and beverage team in completing general operational tasks
- Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
About You:
- An up-to-date RSA (Responsible Service of Alcohol) certification
- Relevant experience in a managerial role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven, and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group)
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognized training programs, unlimited strategic development, and exciting career opportunities within the Marriott International group
- Genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity, and inclusiveness
Estimated Salary:$65,000 - $80,000 per annum, depending on experience
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