Parking Enforcement Officer
2 weeks ago
This is an exciting opportunity to join the City of Greater Geelong's Community Safety & Regulation team as a Parking Services Officer. As a key member of our team, you will play a vital role in facilitating community compliance with state legislation relating to parking and local laws.
Key Responsibilities:
- Actively facilitate community compliance with all relevant legislation, acts, local laws, regulations, and policies associated with the department's functions.
- Prepare and issue penalty notices and other necessary regulatory documentation.
- Liaise with the community at all levels in relation to complaints, enquiries, tourist information, and statutory requirements.
- Investigate and follow up enquiries in relation to offences that occur against relevant local laws, acts, and regulations and implement the necessary remedial action.
- Conduct minor repairs, maintenance, and servicing of parking meters and associated equipment in a proactive and responsive manner to ensure their effective operation.
About You
To be successful in this role, you will require previous experience in a customer service role, a high level of resilience, and the ability/confidence to interact with a range of different people. We require someone who is engaging, friendly, and confident in their abilities, as well as being able to problem-solve and think on their feet.
Requirements:
- Previous experience in a customer service role.
- High level of resilience and ability to interact with diverse people.
- Engaging, friendly, and confident in their abilities.
- Ability to problem-solve and think on their feet.
Working with Us
The City of Greater Geelong is committed to being a child-safe organisation and has zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments.
We welcome and encourage applications from diverse backgrounds and perspectives. We are an inclusive and supportive workplace that values diversity and promotes equal opportunities for all employees.
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Parking Enforcement Officer
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