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Student Engagement Officer
2 months ago
We are seeking a highly skilled and motivated Student Engagement Officer to join our team at The Gordon. As a key member of our customer service team, you will be responsible for delivering exceptional service to prospective students, managing leads, and driving sales and conversion for our recruitment campaigns.
Key Responsibilities- Provide outstanding customer service to prospective students through various channels, including phone, email, and online platforms.
- Utilize sales expertise to engage potential students and convert leads into enrollments.
- Effectively communicate with prospects, teaching areas, and key stakeholders to ensure all enquiries are thoroughly resolved.
- Manage leads using our Customer Capture database, with a strong emphasis on sales and conversion for both inbound and outbound recruitment campaigns.
- A dynamic and inclusive work environment that values employee growth and development.
- A competitive salary package, including superannuation.
- Opportunities for career advancement and professional development.
- A comprehensive employee assistance program.
- Free staff parking and close proximity to public transport.
- Access to our on-site cafeteria, The Social Café, and The Davidson Restaurant.
The Gordon is a leading provider of education and training in Victoria, with a strong commitment to student success and community engagement. We are a values-driven organization that prioritizes employee well-being, diversity, and inclusion.
Requirements- A current Victorian Employee Working with Children Check and a Nationally Coordinated Criminal History check.
- Permanent residency status in Australia or a valid Work Visa.
