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Animal Management Officer

2 months ago


Geelong, Victoria, Australia City of Greater Geelong Full time
About the Role

This position serves as an Authorised Officer for the City of Greater Geelong, working as part of the Community Safety and Regulation Team. The successful candidate will be responsible for assisting with the implementation and administration of Council policies, the Domestic Animal Management Plan, and state legislation related to domestic animals and livestock, including the investigation and preparation of legal briefs in relation to breaches of legislation.

The City of Greater Geelong covers a vast area of 1256 square kilometers, featuring over 250 kilometers of beaches, trails, and paths, and 40,000 registered domestic animals. The successful candidate will be part of a team responsible for delivering one of the largest Animal Management Programs in Victoria, navigating a complex environment with dense residential and significant rural holdings.

Key Responsibilities
  • Attend to and monitor customer requests/complaints, providing feedback to complainants in accordance with the City's Service Commitments.
  • Conduct complex investigations related to breaches of legislation, including serious dog attacks, complex nuisance complaints, animals found at large, wandering livestock, and others.
  • Seize and impound domestic animals and livestock.
  • Work collaboratively with state agencies in emergency response situations, including executing warrants, safely securing scenes for state agencies to proceed with their duties, and ensuring animal safety in emergencies.
  • Proactively patrol the municipality for breaches of state legislation and local dog control orders, following up with enforcement action, including the preparation of legal directive Notices and the issuance of infringements.
  • Participate in the emergency after-hours on-call roster, providing a 24-hour, 7-day service to the community.
About You

To be successful in this role, you will be a resilient, customer service-focused team player, able to work autonomously. You will have an understanding of evidence gathering processes, research, and the preparation of legal briefs. You will be able to identify and safely handle domestic animals and livestock, understanding their needs and condition.

You must be able to communicate and engage with a diverse range of people, problem-solve, and be agile in your decision-making. You will have a continuous improvement mindset and enjoy a challenge.

You will require (or be willing to undertake) the Certificate IV Government - Statutory Compliance and/or Certificate IV Animal Control and Regulation or other tertiary qualifications recognized by the City of Greater Geelong as consistent with the requirements of the position, or relevant experience in a similar role.

Preferred candidates will be required to complete a National Police Check and undergo a Pre-Employment Medical Assessment as part of the recruitment process.