Global Client Growth Specialist

11 hours ago

Sydney Melbourne City Of Brisbane, Australia beBeeGrowth Full time $87,654 - $123,456

We are seeking a skilled Account Manager to join our team, responsible for delivering exceptional client experiences and driving business growth.

Job Description

As an Account Manager, you will be the primary point of contact for our Small-to-Medium (SMB) partner institutions. Your key objective will be to execute scalable strategies that enhance client engagement, retention, and value maximization.

  • You will utilize data insights to comprehend client profiles, needs, and goals, ensuring Flywire's products and services meet their success criteria.
  • You will design and implement efficient strategies to boost Flywire's effectiveness on campus while providing prompt and accurate issue resolution.
  • You will effectively communicate with client stakeholders through targeted campaigns and direct engagement, aligning with our long-tail strategy.
Required Skills and Qualifications

To succeed in this role, you must possess:

  • A Bachelor's Degree in Business, Communications, or Marketing.
  • At least 2 years of experience in managing client/customer relationships, success, and/or support.
  • C1 level of English & Japanese language proficiency.
  • Excellent written and verbal communication skills.
  • Emotional intelligence and change management skills.
  • The ability to present confidently and engage audiences.
  • Strong attention to detail, time management, and organizational skills.
  • Interpersonal, analytical, and planning skills.
  • Problem-solving and project management skills.
  • Accountability, proactivity, and persistence.
Benefits

We offer:

  • Competitive compensation, including Restricted Stock Units.
  • Employee Stock Purchase Plan (ESPP).
  • An immersive Global Induction Program (Meet our Execs & Global Teams).
  • A dynamic and global team environment.
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes).
  • A meaningful opportunity to contribute to our success.
  • Competitive time off, including volunteer days and digital disconnect days.
  • Talent & Development Programs (Managers Taking Flight).
Others

We believe in diversity, gender equality, and inclusion. We're excited to get to know you throughout our hiring process, which may include meetings with different team members and a skills assessment.

Please submit your application today.

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