Global Client Growth Strategist

2 days ago

Melbourne, Victoria, Australia beBeeSuccess Full time $90,000 - $110,000
About the Role

Our company is seeking a highly motivated and experienced professional to fill a Client Success Manager position. In this role, you will be an integral part of our global team that delivers high-stakes payments across the globe.

The ideal candidate will have 5+ years of relationship management, account management experience or similar role, with excellent interpersonal, analytical, and planning skills. Proficiency in multiple languages is a plus.

Your key responsibilities will include:

  • Building and maintaining strong relationships with key business client accounts.
  • Creating ideal strategies for each business client to maximize money moved and increase revenue through upselling.
  • Providing clients with analytics and additional reporting mechanisms through quarterly/annual business review.
  • Working with existing business team to build out standard methodologies for client on-boarding.
  • Strategic consultation - becoming a payment expert for our merchants, delivering expertise, education, leadership, and guidance to merchants on their global payments strategy.

We offer a competitive compensation package, including Restricted Stock Units, Employee Stock Purchase Plan (ESPP), Flying Start Global Induction Program, and more. You will also have the opportunity to work closely with our travel sales team and management to develop strategies and tactics that drive growth, improve client retention, and increase revenue.

As a Client Success Manager, you will have the opportunity to:

  • Work in a dynamic and global environment with a team that values innovation and collaboration.
  • Develop and implement strategies to drive business growth and improve client satisfaction.
  • Provide expert advice and guidance to clients on their global payments strategy.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Continuously learn and improve your skills and knowledge to stay ahead in the industry.

If you are a results-driven professional with a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.

Benefits include:

  • Competitive salary and bonus structure.
  • Stock options and ESPP.
  • Opportunities for career growth and development.
  • A dynamic and collaborative work environment.
  • A comprehensive benefits package.

Required skills and qualifications:

  • 5+ years of relationship management, account management experience or similar role.
  • Excellent interpersonal, analytical, and planning skills.
  • Proficiency in multiple languages is a plus.
  • Experience with Smartsheets, Salesforce, Looker, and Zendesk is a plus.
  • Willingness to travel up to 25% of the time.

Skillset:**Sales**, **Client Services**

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