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Building Customer Relationships

3 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000
Unlock Your Potential as a Customer Value Specialist

Are you passionate about delivering exceptional customer experiences and helping people achieve their health goals? Do you thrive in a fast-paced retail environment where no two days are ever the same?

Job Description
  • Provide personalized recommendations to customers on health and wellbeing products, showcasing the value and benefits of these solutions.
  • Develop business and community-based relationships that promote the Bupa brand and drive new membership acquisition.

As a Customer Value Specialist, you will be responsible for:

  1. Assisting existing Bupa members with their day-to-day transactions and ensuring they understand the full value of their health insurance product.
  2. Providing solutions to identified concerns or needs and educating members on all the benefits they can access.
  3. Collaborating with colleagues and managers to deliver customer growth activities and develop strategic partnerships within the wider community.
What You'll Enjoy

At Bupa, we prioritize our employees' well-being and provide a comprehensive global health and wellbeing program, Viva Healthier and Happier. This includes initiatives that support mental and physical health, financial security, social connections, and environmental sustainability.

You will have access to:

  • Classroom training and e-Learning programs to enhance your product knowledge and skills.
  • Dedicated store managers who will support you in your role and help you excel in your career.
  • A supportive team environment that encourages personal development and collaboration.
Requirements
  • You must create an Indeed account before continuing to the company website to apply.
  • Health insurance is included as part of the benefits package.
  • Part-time position with 25 hours/week including Saturdays (full-time availability required for the first 4-6 weeks for training).
Just So You Know

Everyone who makes it through to offer will be required to complete a background check which includes a police check.

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing and futures.