
Building Long-Term Customer Relationships
5 days ago
Key Job Responsibilities
We are seeking a skilled and customer-centric professional to join our team as a Lending Specialist. In this role, you will be responsible for building lasting relationships with customers, providing trusted home lending advice, and supporting the branch in achieving its lending growth objectives.
As a successful individual, you will deliver an outstanding experience for our customers by ensuring appropriate lending solutions are delivered, building trust and confidence in interactions. Your exceptional relationship building skills and natural customer-centric approach will enable you to support the holistic client relationship through each milestone.
Key Performance Indicators:
- Support the branch in achieving its lending growth objectives.
- Build lasting relationships with customers.
- Provide trusted home lending advice.
Requirements
To succeed in this role, you will require:
- Exceptional relationship building skills.
- Natural customer-centric approach.
- Background in mortgage lending.
- Enjoyment of business development, networking with others, and community involvement.
Benefits
Our organisation offers a diverse and inclusive team environment where you can bring your whole self to work. You will be supported by training, mentoring from leaders, and a clear career pathway. Our benefits include flexible working arrangements, discounted financial products, salary sacrificing options, paid parental leave, purchase annual leave, discounted private health insurance, employee assistance program, and access to employee network groups.
Why Join Us?
At our organisation, we value our employees and offer a range of benefits that support their physical and mental well-being. We believe in promoting a positive work-life balance and encourage our employees to take time off when needed. Our organisational culture is built on respect, empathy, and open communication, making it an ideal place to grow your career.
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