Building Customer Relationships

4 days ago

Brisbane, Queensland, Australia beBeeCustomerFocused Full time $100,000 - $120,000

Job Overview

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We are seeking an experienced Account Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and delivering exceptional customer service.

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About the Role

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This is a key position within our organization, requiring someone who can work independently and as part of a team to drive sales growth and achieve company targets. You will be expected to maintain a regular visitation program with your customer base, building multi-level relationships and ensuring that our solutions meet the required objectives of our customers.

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Key Responsibilities

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  • Maintain strong relationships with existing customers, identifying opportunities to grow their business with us;">
  • Develop and implement strategies to acquire new customers and expand our market share;">
  • Deliver exceptional customer service, responding promptly to customer inquiries and resolving any issues in a timely manner;">
  • Work closely with internal stakeholders to ensure seamless delivery of services and solutions to our customers;">
  • Monitor and report on customer satisfaction, identifying areas for improvement and implementing changes as necessary;">
  • Contribute to the development of our sales strategy, providing input on market trends and competitor activity;">
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Requirements

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To be successful in this role, you will need:

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  • A proven track record in account management or a related field;">
  • Strong communication and interpersonal skills, with the ability to build effective relationships with customers and colleagues;">
  • Excellent problem-solving and analytical skills, with the ability to identify and capitalize on new business opportunities;">
  • The ability to work independently and as part of a team, with a strong focus on delivering results and achieving company targets;">
  • A passion for sales and marketing, with a desire to learn and grow in a dynamic and fast-paced environment;">
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Benefits

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In addition to a competitive salary and benefits package, we offer:

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  • Ongoing training and development opportunities;">
  • A collaborative and supportive work environment;">
  • The chance to work with a talented and motivated team;">
  • Opportunities for career advancement and professional growth;">
  • A comprehensive employee assistance program;">
"

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