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Emergency Medical Dispatcher

1 month ago

Sydney, New South Wales, Australia NSW Government Full time

About NSW Ambulance

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NSW Ambulance provides vital health services to the people of NSW, ensuring timely medical care and relief from suffering through out-of-hospital responses.

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Our emergency responders are trained to respond to life-threatening situations, provide critical care, and connect patients with the right healthcare providers. With a strong focus on excellence in care, we strive to deliver the best possible outcomes for our patients.

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As a member of our team, you'll be part of a dynamic organization that's dedicated to making a real difference in people's lives. We're committed to providing a safe, supportive, and inclusive work environment that fosters professional growth and development.

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About the Role

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This exciting opportunity is for an Emergency Medical Dispatcher to join our Sydney, Dubbo, and Charlestown teams. As an EMD, you'll play a crucial role in responding to emergency calls, dispatching ambulances, and providing critical care advice to patients and families.

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You'll work in a fast-paced, dynamic environment where no two shifts are ever the same. Your exceptional communication skills, attention to detail, and ability to remain calm under pressure will be essential in this role.

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To succeed as an EMD, you'll need to possess a valid First Aid Certificate (HLTAID011) or be willing to obtain one prior to commencement. A rotating 24/7 roster will require you to work 12-hour shifts, including nights, weekends, and public holidays.

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Required Skills and Qualifications

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We're looking for individuals who are tech-savvy, able to multitask, and maintain high levels of concentration in a busy environment. You'll need to demonstrate excellent problem-solving skills, logical thinking, and the ability to prioritize tasks effectively.

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A calm, resilient composure under stress is essential, as well as the ability to communicate effectively with patients, families, and colleagues. Proficiency in multiple software systems is also required.

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Benefits

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As an employee of NSW Ambulance, you'll enjoy a range of benefits, including:

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  • A competitive salary range of $73,820 - $75,237 per annum + allowances, shift penalties, and overtime">
  • A comprehensive annual leave package, including 5 weeks' paid leave">
  • An Employee Assistance Program (EAP) for staff and family members">
  • Generous salary packaging options to increase your take-home pay">
  • Discounted gym rates, health and wellness coaching, and access to free training programs">
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About Working for NSW Government

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NSW Government is a leader in delivering quality public services, promoting innovation, and fostering community engagement. As a government employee, you'll have the opportunity to make a positive impact on people's lives and contribute to shaping the future of our state.

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We're proud to offer a diverse, inclusive, and supportive workplace culture that values work-life balance, employee well-being, and continuous learning and development.

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Join Our Team Today