Fleet Operations Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeCoordination Full time $120,000 - $140,000

Fleet Operations Coordinator

The Fleet Operations Coordinator is responsible for ensuring the effective management of fleet-related activities. This includes coordinating pick-ups, managing deliveries, and maintaining service level targets in a safe and economical manner.

Key Responsibilities:
- Coordinate incoming bookings to ensure efficient dispatch.
- Monitor delivery workflows from start to finish.
- Provide exceptional customer service, keeping customers informed throughout the process.
- Build strong relationships with drivers and customers alike.
- Collaborate with the Operations Manager to address any issues promptly.
- Maintain a safe work environment in line with OH&S and NHVR regulations.

General Responsibilities:
- Comply with organisational policies, including safe working practices and occupational health and safety.
- Participate in Equal Employment Opportunities workplace requirements/policy.
- Engage in service quality and workplace improvement activities.

Skills & Experience Required:

  • Previous experience in transport is highly regarded.
  • Familiarity with Melbourne's metro area and transport functions is an advantage.
  • Excellent communication skills, both written and verbal, with a polite, friendly phone manner.
  • Ability to work in a fast-paced environment with a proactive attitude.
  • Strong attention to detail and organisational skills.
  • Knowledge of Dispatch Systems or other freight management software is beneficial.

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