
ICT Systems Administrator
3 days ago
About the ICT School Support Officer Role
We are seeking a highly skilled and motivated individual to join our team as an ICT School Support Officer.
This is a key role within our organisation, responsible for providing technical support to our end-users and ensuring the smooth operation of our IT systems.
The successful candidate will be comfortable working in a fast-paced environment and have excellent problem-solving skills.
They will also possess strong communication and interpersonal skills, with the ability to work effectively with colleagues and students.
Main Responsibilities:
- Technical Support: Providing technical assistance to end-users, troubleshooting and resolving computer-related issues in a timely manner.
- Software and Application Support: Supporting the installation, configuration and maintenance of software and applications used by the school.
- Network Infrastructure: Assisting in the maintenance and upkeep of the school's network infrastructure, including hardware and software.
- User Account Management: Managing user accounts and permissions within online learning platforms.
- Group ICT Manager Support: Providing ICT support to the Group ICT Manager across the organisation.
Requirements:
To be successful in this role, you will need:
- A strong understanding of computer systems and networks.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- The ability to work independently and as part of a team.
- A valid Working with Children Check.
Key Technologies:
You will be working with a range of technologies, including:
- Google Suite.
- Apple Mac and iOS.
- Microsoft.
- Canvas.
- Jamf.
- Microsoft Windows Server.
- Linux Server.
- Aruba LAN/WAN/Wireless Networking and Telecommunications.
Benefits:
We offer a range of benefits to our employees, including:
- EAP program with free counselling sessions.
- Employee benefits program with 15-50% off leading retail brands.
- Salary sacrificing options.
- Ongoing training and development opportunities.
What We Offer:
We are committed to supporting our employees in their personal and professional development. As a servant-hearted individual with a vibrant Christian faith, you will have the opportunity to grow in your faith, skills and experience, while being part of a supportive and collaborative team.
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