Dynamic Administrative Professional

1 week ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $55,000 - $80,000
Job Overview

We are a rapidly expanding team who share a passion for delivering exceptional results. Our commitment to being a Great Place to Work and B-Corp certified ensures that we approach our work with enthusiasm and dedication.

This role offers an exciting opportunity to join a thriving entrepreneurial community, working closely with business owners to provide innovative tax accounting solutions.

About the Role
  • Provide support to the administrative team, ensuring seamless operation of daily tasks and aiding our Practice Manager, Client Service Coordinators, and Team Administrators (Offshore).
  • Manage communications, assist with ATO processes, and facilitate client onboarding and offboarding.
Key Responsibilities
  • Attend to physical mail daily, including collection, sorting, scanning, and distribution.
  • Liaise with Client Service Coordinators or relevant accounting team members with queries.
  • Prepare documentation (e.g., letters).
  • Coordinate with Operations Team for correspondence to go out as needed (ATO).
  • Assist the Offshore Team Administrators with processing and follow-up any documents.
  • Check ATO Portal to confirm payment plans/debt for processing documents.
  • Send and follow up ATO forms (BAS, IAS, FBT, etc.) as well as other documents for signing, as required.
  • Review and update ATO debt reports.
  • Request payment arrangements, as required.
  • Maintain client records in practice management systems and all external client records (e.g., ATO, ABR, etc.), ensuring data accuracy.
  • SharePoint maintenance.
  • Update the ATO Portal and any other external systems.
  • Coordinate filing of any permanent documents (onboarding).
  • Provide additional support to the Client Service Coordinators and Team Administrators (offshore) when requested.
  • Perform various administrative tasks as required by the Practice Manager.
Requirements
  • Minimum 1 year of relevant work experience in a client services administration-based role.
  • Familiarity with relevant software and tools, such as Microsoft Office Suite, and CRMs.
  • Ability to work in a busy and dynamic environment while maintaining a positive attitude.

Becoming part of our team requires:

  • A strong passion for delivering excellent results.
  • Excellent communication and problem-solving skills.
  • The ability to work collaboratively as part of a close-knit team.

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