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Everyday Banking Specialist
2 months ago
At ANZ, we're dedicated to creating a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our customers, and we're committed to making a positive impact on the communities we serve.
About the RoleAs an Everyday Banking Banker, you'll play a vital role in assisting our customers with their banking needs. You'll work closely with a large, energetic service team to provide personalized and meaningful conversations, troubleshooting any issues and providing information on relevant products and services.
Our team is passionate about connecting with people, problem-solving, and delivering exceptional customer service. We're looking for individuals who share our values and are eager to learn and grow with us.
As a successful candidate, you'll have the opportunity to develop your skills and knowledge in banking, working closely with our experienced team and receiving ongoing training and mentorship. You'll be part of a dynamic and supportive environment that encourages growth and development.
What You'll Do- Work with customers to understand their banking needs and provide tailored solutions.
- Assist with troubleshooting and resolving customer issues.
- Provide information on relevant products and services.
- Work collaboratively with the service team to achieve customer-centric, financial, and risk targets.
- Develop your skills and knowledge in banking through ongoing training and mentorship.
We're seeking individuals who are customer-focused, have a strong sense of purpose, and are eager to learn and grow with us. You'll be an active user and promoter of technology, with excellent communication skills and the ability to engage and understand customer needs.
We're looking for individuals who are passionate about delivering exceptional customer service, have a strong work ethic, and are resilient in the face of challenges. If you're a team player who is eager to learn and grow, we'd love to hear from you.
Why Join Us?At ANZ, you'll be part of a diverse and inclusive team that values and celebrates individual differences. We're committed to creating a workplace that reflects the diversity of the communities we serve, and we welcome applications from everyone.
We offer a range of benefits, including access to health and wellbeing services, discounts on selected products and services, and flexible working arrangements. We're committed to supporting our people's career development and providing opportunities for growth and advancement.
