Customer Banking Specialist

2 weeks ago

Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time
About the Role

We are seeking a highly skilled and motivated Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia. As a key member of our team, you will be responsible for delivering exceptional customer service and providing holistic solutions to our customers.

Key Responsibilities
  • Provide in-depth conversations with customers to understand their banking needs and preferences.
  • Support customers with enquiries, account maintenance, and credit product applications.
  • Complete financial health checks to assess customers' financial needs and identify opportunities for growth.
  • Provide education and demonstrations of our in-branch technology and digital banking options.
  • Problem-solve and provide effective solutions while championing our risk-adverse culture.
Requirements
  • Proven experience delivering exceptional customer service in a financial services or retail environment.
  • Excellent communication skills and ability to articulate financial terms in a clear and concise manner.
  • Ability to ask the right questions, find solutions, and act with integrity.
  • Ability to work in a busy, commercial, and driven retail environment.
  • Genuine interest in building a career with the Commonwealth Bank of Australia and improving the financial wellbeing of our customers.
What's Next

As part of our application process, you may be required to complete an online assessment. We encourage you to complete these steps within 48 hours of applying.

  • Customer Banking Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist OpportunitiesWe are seeking enthusiastic customer service professionals to join our team at the Commonwealth Bank of Australia.Please note that rosters are predetermined. Before applying, ensure you are available to cover one of the following rosters:Position 1: Permanent Part-time Customer Banking Specialist Relief Eaglehawk30...

  • Customer Banking Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist OpportunitiesWe are seeking enthusiastic customer service professionals to join our team at the Commonwealth Bank of Australia.Please note that rosters are predetermined. Before applying, ensure you are available to cover one of the following rosters:Position 1: Permanent Part-time Customer Banking Specialist Relief Eaglehawk30...

  • Customer Banking Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    {"title": "Customer Banking Specialist", "description": "Role OverviewAs a Customer Banking Specialist at the Commonwealth Bank of Australia, you will play a critical role in delivering exceptional customer experiences that matter. You will be the public face of our Retail Banking Services team, responsible for providing seamless banking experiences to our...

  • Customer Banking Specialist

    1 week ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist OpportunitiesWe are seeking enthusiastic customer service professionals to join our team at the Commonwealth Bank of Australia.Please note that rosters are predetermined. Before applying, ensure you are available to cover one of the following rosters:Position 1: Permanent Part-time Customer Banking Specialist Relief Eaglehawk30...

  • Customer Banking Specialist

    1 week ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    {"h1": "Customer Banking Specialist Opportunity", "p": "We are seeking enthusiastic customer service professionals to join our team at the Commonwealth Bank of Australia. As a Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, provide support to local branches, and help customers with enquiries and...

  • Customer Banking Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Banking Specialist to join our team at the Commonwealth Bank of Australia. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and helping our customers achieve their financial goals.Key ResponsibilitiesProvide...

  • Customer Banking Specialist

    1 week ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Deliver exceptional customer experiences and drive business growth as a Customer Banking Specialist at Commonwealth Bank of Australia.About the RoleWe're seeking a skilled and customer-focused professional to join our Retail Banking Services team in Preston Branch. As a Customer Banking Specialist, you'll be responsible for providing personalized banking...

  • Customer Banking Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Banking Specialist in our Camberwell Branch. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and helping our customers achieve their financial goals.Key...

  • Customer Banking Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesConduct in-depth conversations with...

  • Customer Banking Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    {"title": "Customer Banking Specialist", "description": "Deliver Exceptional Customer ExperiencesAs a Customer Banking Specialist in our Northcote Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. You will have in-depth conversations with customers to understand their banking needs and provide...

  • Customer Banking Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    {"title": "Customer Banking Specialist", "description": "Deliver Exceptional Customer ExperiencesAs a Customer Banking Specialist at Commonwealth Bank of Australia, you will play a critical role in delivering a seamless banking experience to our customers. You will be the public face of our Retail Banking Services team, working closely with customers to...

  • Customer Banking Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesConduct in-depth conversations with...

  • Customer Banking Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Banking Specialist to join our team at the Commonwealth Bank of Australia. As a key member of our Retail Banking Services team, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.Key ResponsibilitiesProvide in-depth...

  • Customer Banking Specialist

    1 week ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Retail Banking Services team as a Customer Banking Specialist.As the public face of Commonwealth Bank, you will deliver a seamless banking experience to our customers, providing expert advice and support to help them achieve their financial goals.Key...

  • Customer Banking Specialist

    1 week ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia.Key ResponsibilitiesDeliver exceptional customer experiences by providing in-depth conversations about banking needs, including home loans, business banking, and financial advice.Support...

  • Customer Banking Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesConduct in-depth conversations with...

  • Customer Banking Specialist

    7 days ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    As a Customer Banking Specialist at the Commonwealth Bank of Australia, you will play a critical role in delivering exceptional customer experiences to our personal and small business customers. Your primary responsibility will be to have in-depth conversations with customers to understand their banking needs and provide tailored solutions to meet their...

  • Customer Banking Specialist Relief

    3 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Banking Specialist Relief to join our team at the Commonwealth Bank of Australia. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic solutions to our customers.Key...

  • Customer Banking Specialist Relief

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist Relief to join our team at the Commonwealth Bank of Australia. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesDeliver...

  • Customer Banking Specialist Relief

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Banking Specialist Relief to join our team at the Commonwealth Bank of Australia.As a key member of our Retail Banking Services team, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers' financial needs.Key...