Customer Banking Specialist

1 week ago

Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

Deliver exceptional customer experiences and drive business growth as a Customer Banking Specialist at Commonwealth Bank of Australia.

About the Role

We're seeking a skilled and customer-focused professional to join our Retail Banking Services team in Preston Branch. As a Customer Banking Specialist, you'll be responsible for providing personalized banking solutions to our customers, including Home Loans, Business Banking, and Financial Advice.

Key Responsibilities

  • Build strong relationships with customers to understand their financial needs and provide tailored solutions
  • Support customers with account maintenance, credit product applications, and financial health checks
  • Provide education and demonstrations of our in-branch technology and digital banking options
  • Collaborate with colleagues to resolve customer issues and drive business growth

What We're Looking For

  • Proven experience in customer-facing roles, preferably in financial services or retail
  • Excellent communication and interpersonal skills
  • Ability to articulate complex financial concepts in a clear and concise manner
  • Strong problem-solving skills and a customer-centric approach

Why Join Us

At Commonwealth Bank of Australia, we're committed to making a positive impact on our customers' lives. As a Customer Banking Specialist, you'll have the opportunity to work with a talented team, develop your skills, and contribute to our mission of delivering exceptional customer experiences.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A chance to make a real difference in our customers' lives

How to Apply

If you're a motivated and customer-focused professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss further.

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