Ward Officer

3 weeks ago

Brisbane, Queensland, Australia Brisbane City Council Full time

The Role

The Brisbane City Council is seeking a highly skilled and motivated Ward Officer to provide exceptional customer service and administrative support to the Walter Taylor Ward Office. As a key member of the team, you will be responsible for delivering high-quality administrative and secretarial support to a busy office environment.

Key Responsibilities

  • Deliver exceptional customer service to residents, responding to diverse customer requests and resolving issues in a fair, sensitive, and dignified manner.
  • Provide quality administrative and secretarial support, including entering and tracking customer requests in a Customer Database system and managing timelines on customer requests.
  • Organise documents, monitor budgets, and assist in preparing for meetings to ensure the efficient operation of the office.
  • Develop and maintain effective relationships with a wide range of customers and Council officers through various communication channels.
  • Conduct research, write reports, and handle sensitive information in accordance with Council policy.

Requirements

  • Demonstrated customer service experience with a strong focus on outcomes and resolving diverse customer requests.
  • Proven experience in providing quality administrative and secretarial support to an office-based operation.
  • Well-developed interpersonal and communication skills to liaise effectively with a wide range of customers and Council officers.
  • Ability to work both autonomously and in a team environment to an agreed performance standard.

What We Offer

  • A dynamic and inclusive work environment with opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to make a real difference in the lives of Brisbane's residents.

How to Apply

Click on the 'I'm interested' button to complete your online application and upload your tailored resume and covering letter demonstrating your suitability for the position.

  • Senior Ward Officer

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleBrisbane City Council is seeking a highly skilled and experienced Senior Ward Officer to join our team in the Pullenvale Ward Office. As a key member of the Ward Office, you will play a critical role in delivering exceptional customer service, managing the Ward Office workload, and achieving key performance markers set by the Councillor.Key...

  • Senior Ward Officer

    2 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleThe Senior Ward Officer will lead the Ward Office in delivering high-quality administration and customer service, managing the workload, and achieving key performance markers set by the councillor.As a key member of the Ward Office, the Senior Ward Officer will represent Brisbane City Council and the Pullenvale Ward Office at local events and...

  • Senior Ward Officer

    3 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    Brisbane City Council is proud to offer a leadership opportunity for a Senior Ward Officer to join our team in the Pullenvale Ward Office.About the RoleThis exciting role will see you lead our Ward Office team in delivering exceptional customer service and administration to our community. You will have the opportunity to represent Brisbane City Council at...

  • Senior Ward Officer

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleThe Brisbane City Council is seeking a highly skilled and experienced Senior Ward Officer to join our team in the Pullenvale Ward. As a key member of the Ward Office, you will play a vital role in delivering exceptional customer service, managing the Ward Office workload, and achieving key performance markers set by the Councillor.Key...

  • Senior Ward Officer

    3 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    Role SummaryBrisbane City Council is seeking a highly skilled Senior Ward Officer to join our team in Pullenvale Ward. This is an exciting opportunity to make a difference in the community and contribute to the delivery of effective administration and customer service.Key ResponsibilitiesLead the Ward Office team in the delivery of high-quality...

  • Senior Ward Officer

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleBrisbane City Council is seeking a highly skilled and experienced Senior Ward Officer to join our team in the Pullenvale Ward Office. As a key member of the Ward Office, you will play a vital role in delivering exceptional customer service, managing the Ward Office workload, and achieving key performance markers set by the Councillor.Key...

  • Senior Ward Officer

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleBrisbane City Council is seeking a highly skilled and experienced Senior Ward Officer to join our team in the Pullenvale Ward Office. As a key member of the Ward Office, you will play a vital role in delivering exceptional customer service and administration support to our community.Key ResponsibilitiesProvide high-quality administrative and...

  • Senior Ward Officer

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleBrisbane City Council is seeking a highly skilled and experienced Senior Ward Officer to join our team. As a key member of the Ward Office, you will play a vital role in delivering exceptional customer service and administration support to our community.Key ResponsibilitiesProvide high-quality administrative and secretarial support to the Ward...

  • Senior Ward Officer

    1 month ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleThe Brisbane City Council is seeking a highly skilled and experienced Senior Ward Officer to join our team. As a key member of the Ward Office, you will play a vital role in supporting the Councillor and the community in achieving great outcomes.Key ResponsibilitiesProvide exceptional customer service and support to the community, resolving...

  • Ward Operations Manager

    7 days ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleAs a vital member of the Walter Taylor Ward Office team, you will play a key role in supporting the office in achieving great outcomes for our community and residents.Key ResponsibilitiesProvide strong office management and administration, setting high standards for customer serviceLead the Ward Officer in delivering highly effective...

  • Ward Officer

    2 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About The RoleThe Brisbane City Council is seeking a highly skilled and experienced Ward Officer to provide excellent customer service and administration support to the Walter Taylor Ward Office. As a key member of our team, you will be responsible for delivering high-quality administrative and customer service tasks in a fast-paced environment.Key...

  • Ward Administration Specialist

    4 days ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    Company OverviewThe Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe.Job DescriptionWe are looking for a Ward Administration Specialist to support the Walter Taylor Ward Office in providing great customer service and office...

  • Ward Officer

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleThe Brisbane City Council is seeking a highly skilled and motivated Ward Officer to provide exceptional customer service and administrative support to the Walter Taylor Ward Office.As a key member of the team, you will be responsible for delivering high-quality administrative and customer service tasks, including diary management, document...

  • Ward Officer

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleThe Walter Taylor Ward Office is seeking a highly skilled and experienced Ward Officer to provide exceptional customer service and administrative support to our residents and wider community.As a key member of our team, you will be responsible for delivering high-quality administrative and customer service tasks, including diary management,...

  • Ward Officer

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleThe Brisbane City Council is seeking a highly skilled and experienced Ward Officer to provide exceptional customer service and administrative support to the Walter Taylor Ward Office.As a key member of the team, you will be responsible for delivering high-quality administrative and customer service tasks, including entering and tracking...

  • Ward Officer

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the RoleThe Brisbane City Council is seeking a highly skilled and experienced Ward Officer to provide exceptional customer service and administrative support to the Walter Taylor Ward Office.As a key member of the team, you will be responsible for delivering high-quality administrative and customer service tasks, including entering and tracking...

  • Property Transactions Specialist

    13 hours ago

    Brisbane, Queensland, Australia Cooper Grace Ward Full time

    About Cooper Grace WardWe are a leading independent law firm based in Brisbane, providing a range of legal services to clients nationally and internationally. Our team is committed to supporting and developing our people to meet the changing needs of our clients.As a Property Transactions Specialist at Cooper Grace Ward, you will have the opportunity to work...

  • Community Development Coordinator

    5 days ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    About the Role:The Brisbane City Council is seeking an experienced Senior Ward Officer to join their team in the Pullenvale Ward. This role will play a key part in assisting to create opportunities and solve challenges for the residents of Pullenvale.Key Responsibilities:Lead the Ward Office in delivering highly effective administration and customer service,...

  • Pullenvale Ward Leadership Role

    1 week ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    Company Overview:Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe.We have been awarded Employer of the Year at the National Disability Awards and have been recognised multiple times with 'Gold Employer' status from the Australian...

  • Legal Support Professional

    4 weeks ago

    Brisbane, Queensland, Australia Cooper Grace Ward Full time

    About the RoleWe are seeking a highly organized and proactive Legal Support Professional to join our team at Cooper Grace Ward. As a key member of our administration team, you will provide exceptional support to our lawyers and clients, ensuring the smooth operation of our office.Key ResponsibilitiesProvide administrative support to our lawyers and clients,...