Customer Service Representative

1 month ago


Cairns, Queensland, Australia Smiggle Full time
About Smiggle
Smiggle is the ultimate retail destination for school, birthday and leisure products, catering to kids of all ages. Our brand is synonymous with colourful, fun, unique and on-trend merchandise.

We are currently seeking a bright and bubbly Casual Sales Assistant to join our team at our Cairns store. As a key member of our sales floor team, you will have a passion for our product and be able to create unique connections with our customers to maximize sales and encourage repeat business.

Key Responsibilities:
  • Provide an exceptional customer experience that aligns with the Smiggle brand.
  • Maximize every sales opportunity to achieve individual and store sales targets.
  • Cash handling and processing sales efficiently.
  • Work collaboratively as part of a high-energy, fast-paced team environment.
  • Assist with stock management and visual merchandising to maintain a visually appealing store.

What We Offer
We value our employees' hard work and dedication, offering a range of benefits to support your growth and development within the company. These include:
  • A competitive salary estimated to be around $55,000 - $60,000 per annum based on industry standards and location.
  • In-store coaching and comprehensive training plans to enhance your skills and knowledge.
  • Opportunities to progress within the company, including our Future Leaders Program designed to develop and train future Store Managers.
  • Internal career opportunities across 7 brands and over 1,000 retail outlets.
  • The chance to be part of an international brand with a presence in multiple countries.

About You
To succeed in this role, you should possess the following qualities:
  • Demonstrate confidence when approaching, connecting and selling to customers.


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