Customer Service Representative

24 hours ago


Cairns City, Queensland, Australia Max Solutions Full time

Job Overview

We are seeking a highly motivated Customer Service Officer to join our team at MAX Solutions in Cairns, QLD. As the face of our organization, you will be responsible for providing exceptional customer service and administrative support to our clients.

About the Role

This is an exciting opportunity to work in a dynamic and supportive team environment, where no two days are the same. You will have the chance to develop your skills and knowledge in customer service, administration, and employment services.

Your Key Responsibilities

  • Provide exceptional customer service to clients, responding to their enquiries and resolving issues in a timely and professional manner.
  • Assist with administrative tasks, such as data entry, filing, and correspondence.
  • Work collaboratively with the team to achieve goals and objectives.
  • Develop and maintain relationships with clients, stakeholders, and community groups.

Your Requirements

To be successful in this role, you will need:

Excellent communication and interpersonal skills.A strong understanding of customer service principles and practices.Ability to work independently and as part of a team.Basic computer skills and proficiency in Microsoft Office.A high school diploma or equivalent qualification.

Benefits

  • $65,000 - $75,000 per annum salary package (dependent on experience).
  • Ongoing training and development opportunities.
  • Flexible working arrangements and work-life balance.
  • Opportunity to work with a diverse range of clients and stakeholders.

What We Offer

At MAX Solutions, we value diversity and inclusion, and welcome applications from candidates with a disability, Aboriginal and Torres Strait Islander people, mature aged workers, and people from culturally and linguistically diverse backgrounds.



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