Customer Service Representative/Vehicle Presentation Specialist
4 days ago
SIXT Australia is seeking a skilled and enthusiastic Casual Customer Service Representative/Vehicle Presentation Specialist to join our team in Cairns Airport.
Key ResponsibilitiesAs a Customer Service Representative/Vehicle Presentation Specialist, you will provide exceptional customer service, create opportunities to make sales, and ensure all rental vehicles meet SIXT Australia's high standards of cleanliness and presentation.
- Communicate with customers face-to-face, over the phone, and via email
- Open and close rental agreements
- Sell additional rental products over the counter
- Manage reservations and organize fleet operations
- Inspect and record vehicle damage
- Deliver vehicles between sites
- Maintain a clean and safe working area
To succeed in this role, you will need:
- Flexibility to work during location trading hours, including school holidays, weekends, and public holidays
- Exceptional customer service skills and experience
- An enthusiastic and driven attitude, striving to exceed targets
- Excellent verbal and written communication skills
- Strong attention to detail and a good work ethic
- Experience in vehicle detailing or cleaning (preferred but not essential)
- A current unrestricted Provisional or Full Driver's Licence
- Full working rights in Australia
You can expect a competitive hourly rate of $38.69, plus casual and shift loadings, and monthly incentives.
BenefitsWe offer a range of benefits, including:
- Travel discounts on SIXT car rental, cruises, and accommodation at NRMA Holiday Parks and Resorts
- Complimentary myNRMA membership with discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and more
- Discounts on NRMA insurance products, including car and travel
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