Cairns Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Service Representative to join our team in Cairns. As an AO3 Maintenance Support Officer, you will be responsible for providing exceptional customer service and resolving maintenance issues for government assets.
Key Responsibilities- Answering and making customer calls to address their maintenance needs
- Engaging with callers to confirm or clarify information and calming angry customers, as needed
- Building relationships with customers and contractors
- Appropriately using software, databases, scripts, and tools
- Understanding and striving to meet or exceed call centre metrics
- Call Centre environment experience within small teams
- Strong customer service skills
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Competitive salary package
- Ongoing training and development opportunities
- A supportive and dynamic team environment
The estimated annual salary for this role is $50,000 - $60,000 AUD, based on industry standards and location. We look forward to receiving your application
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Front Desk Representative
2 days ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeCompany OverviewShangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns. With 255 guest rooms and extensive food and beverage facilities, the hotel is part of a leading international company with more than 100 hotels and resorts worldwide.Job DescriptionWe are seeking experienced Front Office Professionals for multiple front...
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Customer Service Representative
1 week ago
Cairns, Queensland, Australia Reece Group Full timeRaise your career with Reece Group, a leading supplier of plumbing and bathroom products in Australia.We offer a competitive salary package including an estimated base salary of $60,000 - $80,000 per annum, dependent on experience.About the RoleThis is an excellent opportunity to join our trade counter team in Cairns as a Customer Service Representative....
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Customer Service Ambassador
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeShangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns, overlooking Marlin Marina and Trinity Inlet. Our hotel features 255 guest rooms, 18 function venues, and extensive food and beverage facilities.We are seeking an experienced and charismatic Guest Service Representative to join our team of friendly and dedicated staff....
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Customer Service Ambassador
2 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeAbout Shangri-La The Marina, CairnsLocated in the heart of Cairns, Shangri-La The Marina is a luxury five-star hotel situated beside Marlin Marina and Trinity Inlet. With 255 guest rooms, 18 function venues, and extensive food and beverage facilities, our hotel is part of a leading international company with over 100 hotels and resorts worldwide.Job Title:...
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Guest Service Representative
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeWe are seeking a charismatic Guest Service Representative to join our team at Shangri-La The Marina, Cairns. This role involves providing exceptional service within our Front Office department at a 5-star level.The HotelShangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns. With 255...
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Customer Service Ambassador
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeHotel Guest Experience SpecialistShangri-La The Marina, Cairns is a luxury five-star hotel seeking a skilled Guest Service Representative to provide exceptional service within our Front Office department.The RoleAs a Guest Service Representative, you will be responsible for greeting guests, checking them in and out, and providing information about the hotel...
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Customer Service Ambassador
4 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeRole OverviewWe are seeking a highly organized and charismatic Guest Service Representative to join our team at Shangri-La The Marina, Cairns.About the HotelLocated beside Marlin Marina and Trinity Inlet in the heart of Cairns, Shangri-La The Marina, Cairns is a luxury five-star hotel with 255 guest rooms, 18 function venues, and extensive food and beverage...
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Part time Customer Service Representative
3 weeks ago
Cairns, Queensland, Australia Telstra Full timeAt Telstra, we are committed to building a connected future where everyone can thrive. As a Part time Customer Service Representative in our Cairns store, you will play a vital role in helping our customers connect faster, better, and smarter.About the RoleWe are seeking an experienced Customer Service & Sales professional who thrives in a fast-paced and...
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Cairns City, Queensland, Australia Shangri-La Cairns Full timeCairns, a vibrant city in the heart of tropical North Queensland, is home to Shangri-La The Marina, a 5-star hotel renowned for its exceptional service and stunning waterfront location.The hotel's Front Office team is seeking a highly skilled and charismatic Customer Service Ambassador to join their ranks. As a key member of the team, you will be responsible...
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Front Office Team Member
7 days ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeCompany OverviewShangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns, with 255 guest rooms and extensive food and beverage facilities.About UsWe are part of a leading international company with over 100 hotels and resorts worldwide, dedicated to providing exceptional service to our guests.The RoleThis Front Office Team...
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Food Service Operations Manager
13 hours ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeAbout Shangri-La The Marina, CairnsShangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns. With 255 guest rooms and extensive food-and-beverage facilities, the property is part of a leading international company with more than 100 hotels and resorts worldwide.Salary and BenefitsAs a Restaurant Supervisor at Shangri-La The...
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Cairns Front Desk Ambassador
5 days ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeLocation: Cairns City, QLD">A Competitive Salary awaits an experienced Reservations Agent to join our team at Shangri-La The Marina, Cairns. As the first point of contact for guests wishing to book their stay, you will be responsible for providing a seamless reservation experience while upholding the highest standards of customer service.">About the...
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Housekeeping Professional
2 days ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeOpportunity at Shangri-La The Marina, CairnsWe are seeking an experienced and energetic individual to join our team of friendly guest-focused professionals in the Housekeeping department at a 5-star level.About the RoleClean and sanitize all assigned guest rooms and suites to ensure guest comfort and satisfaction.Adhere to established standards and...
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Clinical Haematology Expert
2 weeks ago
Cairns, Queensland, Australia Cairns and Hinterland Hospital and Health Service Full timeCairns and Hinterland Hospital and Health ServiceWe are seeking a highly skilled Clinical Haematology Expert to join our team at Cairns Hospital. As a Senior Staff Specialist or Staff Specialist in Clinical & Pathology Haematology, you will be responsible for delivering high-quality Haematology care to patients within the Cancer Care and Haematology...
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Hospitality Operations Manager
1 week ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeWe are seeking a seasoned Restaurant Supervisor to lead our team at The Backyard in Shangri-La The Marina, Cairns.Company OverviewShangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns. With 255 guest rooms and extensive food-and-beverage facilities, the property is part of a leading international company with more than 100...
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Food Service Operations Manager
1 week ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeAbout Shangri-La The Marina, CairnsWe are a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns.Our hotel features 255 guest rooms, 19 function venues, and extensive food-and-beverage facilities, making us part of a leading international company with more than 100 hotels and resorts worldwide.The RoleAs a Restaurant...
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Clinical Haematology Expert
2 days ago
Cairns, Queensland, Australia Cairns and Hinterland Hospital and Health Service Full timeCompany OverviewCairns and Hinterland Hospital and Health Service is a leading healthcare provider in the region, committed to delivering high-quality patient care and excellent services.
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Cairns Hotel Operations Manager
3 days ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeOverviewShangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns, offering an exceptional guest experience.About UsWe are seeking a highly skilled Restaurant Supervisor to join our team at The Backyard. As a leader in the hospitality industry, we prioritize delivering outstanding service and creating unforgettable experiences...
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Cairns Luxury Hotel Operations Director
2 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeAbout Shangri-La The Marina, CairnsLocated beside Marlin Marina and Trinity Inlet in the heart of Cairns, Shangri-La The Marina, Cairns is a luxury five-star hotel part of a leading international company with more than 100 hotels and resorts worldwide. With 255 guest rooms, 18 function venues and extensive food and beverage facilities, this hotel offers...
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Cairns Luxury Hotel Operations Manager
2 weeks ago
Cairns City, Queensland, Australia Shangri-La Cairns Full timeAbout Shangri-La The Marina, CairnsLocated beside Marlin Marina and Trinity Inlet in the heart of Cairns, Shangri-La The Marina, Cairns is a luxury five-star hotel with 255 guest rooms and 19 function venues. As part of a leading international company with more than 100 hotels and resorts worldwide, we offer a dynamic work environment with opportunities for...