Retail Sales and Customer Experience Representative

3 weeks ago


Cairns, Queensland, Australia Beacon Lighting Full time

About Us

Beacon Lighting is a renowned lighting retailer, dedicated to providing expert advice to our retail and trade customers. With over 50 years of experience, we continue to grow year on year, expanding into new markets and products.

Job Description

We are seeking a talented Retail Sales and Customer Experience Representative to join our dynamic team at our Cairns store. As a key member of our sales team, you will be responsible for:

  • Providing exceptional customer service to our retail and trade customers
  • Promoting and expanding our Trade Loyalty Program and Trade accounts
  • Developing strong product knowledge to assist customers in making informed purchasing decisions
  • Achieving and exceeding personal sales targets
  • Supporting other team members to ensure business goals are met
  • Contributing to the overall presentation of the store through merchandising and general housekeeping

Requirements

To be successful in this role, you will possess:

  • Previous experience in a customer-facing environment
  • Strong communication skills with the ability to genuinely connect with customers
  • An energetic and enthusiastic approach to all aspects of the job
  • A strong attention to detail

What We Offer

In return for your hard work and dedication, we offer a competitive salary package including an estimated $55,000 - $65,000 per annum (depending on experience), performance-based profit share incentives, generous team member discounts, and on-site parking.

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Comprehensive and ongoing training to support your career development
  • A fun and supportive team culture
  • The opportunity to work with a leading brand in the lighting industry


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