Accommodation Liaison Specialist

4 days ago

Darwin, Northern Territory, Australia beBeeHospitality Full time $69,218
Frontline Hospitality Expert

We are seeking a skilled and compassionate professional to join our visitor accommodation team. As the first point of contact for visitors, you will play a vital role in ensuring a welcoming and safe experience for all participants staying at our facility.

About Our Facility

Our Crerar Road accommodation facility provides predominately an Indigenous accommodation service, comprising of a 190-bed shared visitor accommodation over two adjacent properties. The facility offers a home away from home experience to our participants who come to town for medical appointments, shopping, catching up with family or sporting events.

In addition to this we provide renal, and homeless accommodation. Our facility operates seven days, twenty-four hours. Meals are included.

About the Role

The Frontline Hospitality Expert plays a vital front-line role in ensuring a welcoming, safe, and well-organized experience for all participants staying at the visitor accommodation. This role is responsible for participant check-ins and check-outs, effective communication and support, payment processing, general administration, and maintaining accurate records across systems.

The hospitality expert also coordinates with external service providers and internal teams to ensure operational efficiency and participant satisfaction.

Key Responsibilities
  • Participant check-ins and check-outs
  • Effective communication and support
  • Payment processing
  • General administration
  • Maintaining accurate records across systems
  • Coordinating with external service providers and internal teams
Requirements
  • Previous experience in a hospitality, administrative, or visitor accommodation environment preferred
  • High-level interpersonal and communication skills with a calm and professional manner
  • Strong computer literacy, especially in data entry and database management
  • Commitment to confidentiality, integrity, and respect for participant privacy
  • Current First Aid Certificate and Food Safety Certificate (desirable)
Benefits

Working in a dynamic and supportive environment with opportunities for growth and development.

How to Apply

For more information, please visit our careers website.

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