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Support Specialist

3 weeks ago

Darwin, Northern Territory, Australia beBeeCustomerLiaison Full time $60,000 - $100,000

We are seeking a dedicated and enthusiastic Customer Liaison Officer to join our team of professionals. The successful candidate will be responsible for planning and implementing services, arranging appointments with specialist consultants, and maintaining busy inboxes.

Job Requirements
  • Excellent customer service skills
  • Strong verbal, written, and interpersonal communication skills
  • Able to work independently and within a group environment
  • Prioritization skills with flexibility
  • Attention to detail
  • Computer literate with proficiency in Microsoft Office (Word/Excel)

The ideal candidate will have a personal approach that is enthusiastic, friendly, and helpful. They will be able to liaise with customers to plan and implement agreed services, schedule appointments with specialist consultants, and maintain busy inboxes.

Key Responsibilities
  1. Liaise with customers to plan and implement agreed services
  2. Schedule appointments with specialist consultant team
  3. Maintain busy inboxes with queries, appointments, and non-appointment services
  4. Provide administrative and operational support to consultant practitioners
  5. Offer information and advice to customers or prospective customers
  6. Undertake other tasks assigned to the Client Services team
About Us

We are a leading health, medical, and employment brand with diverse capabilities dedicated to achieving the best possible health and employment outcomes for individuals and those they support.