Technical Sales Expert

You will join our team as a cloud sales specialist, representing the company in the sales cycle. In this role, you will be a key contributor, working closely with sales, legal, compliance, and product teams to sell cloud services.

As a contributor in the North American region, you will provide expertise, advice, training, and technical support for various pre-sales activities.

Your day-to-day life will involve working closely with the sales team to understand customer requirements, respond to requests for proposal, requests for information, and security questionnaires. You will stay up to date with market standards for cloud security and local regulations that might impact our cloud services.

• Supporting sales, including activities such as supporting bid responses, technical discussions/presentations, coordination of supporting technical resources, and contract reviews.
• Providing expert technical knowledge in the areas of security, audit, compliance, data sovereignty, penetration test findings, cloud security controls, access and identity management, and software security.
• Explaining how processes work around incident handling and proper change management.
• Benefits of using public clouds like Azure and AWS.
• Collaborating with prospects during the pre-sales process to understand their strategic, business, technical, security, and compliance needs.
• Analyzing the clients' overall technical requirements throughout the sales process, understanding the key customer technical challenges, and translating these into the right cloud services offering to meet their business needs.
• Explaining, educating, and breaking down complex technical topics and integrations in a clear and articulate manner through different training and workshops.
• Providing in-depth knowledge of cloud platforms.
• Supporting a successful transition from pre-sales to project implementation.
• Following market trends around cloud and industry best practices, building deep relationships with technical leaders inside and outside the company, contributing to publications, white papers, blogs, and sales collateral.
• Participating in projects and business transformation activities related to cloud services.

• Strong customer relationship management experience and cross-teams collaboration skills.
• Ability to understand and work with new emerging technologies, methodologies, and solutions in the cloud.
• Must enjoy working in a highly collaborative and fast-paced environment.
• Ability to communicate complex topics to different levels in an organization.
• Familiarity with regulatory compliance and industry best practices such as HIPAA, NIST, FedRAMP, security and privacy ISO 27001, and SOC 1/2, audit, and compliance.
• Familiarity with IT frameworks such as NIST-CSF.

• Master's degree in computer science, Information Technology, or similar field.
• Fluent in English and additional language (e.g., Spanish, French).
• Excellent client-facing presentation.
• Self-motivated and continuous learner.
• Detail-oriented and analytical.
• Experience working in a dynamic and high-pressure environment.
• One year of Information Technology experience required or relevant work experience.
• Security and Cloud-related certifications are preferred, such as but not limited to AZ-900, AWS Cloud Practitioner, CCSP, CompTIA Security+.

We strive for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of utmost importance.

We pride ourselves on our culture, which promotes inclusion, accessibility, and flexible working arrangements.

We care for our people and offer:

• Flexible Working Arrangement – Work from Anywhere and Hybrid Working (promoting work-life balance)
• Learning and Development opportunities
• Access to health and wellness programs
• Parental leave benefits that exceed legislative requirements
• The opportunity to work within a global organization with experienced leaders

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.