Administrative Operations Director

1 week ago

Adelaide, South Australia beBeeAdministration Full time $65,000 - $85,000
Medical Administration Team Lead

This leadership role oversees the administrative operations of a women's healthcare practice.

Responsibilities:
  • Guide and support staff to deliver high-quality internal services and patient experiences.
  • Streamline workflows, develop procedures, templates, and forms to enhance efficiency.
  • Assist with recruitment, selection, and onboarding; design and deliver role-based training programs.
  • Coordinate changes to rosters and fill roles as required.
  • Oversee team activities, provide guidance, and resolve issues.
  • Develop skills, knowledge, and abilities of team members through coaching.
Qualifications:
  • 3+ years of supervisory experience in General Practice, Allied Health, or Specialist Medical Practice (OBGYN an advantage).
  • Experience streamlining workflows, developing procedures, checklists, and forms.
  • Sound understanding of medical protocols, practices, and terminology.
  • Excellent knowledge of patient experience principles and techniques.
  • Knowledge of Medicare/Private fund billing & claims processes, & item numbers.
  • Sound understanding of the Privacy Act as it relates to medical records.
  • Understanding of employment, WHS, and legislation.
  • Experience booking patients and rostering accordingly.
  • Excellent command of English language and grammar (verbal and written).
  • Proficiency in Microsoft applications and medical software (Clinic to Cloud preferred).

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