Front Office Liaison

24 hours ago

Wollongong, New South Wales, Australia beBeeCustomerService Full time $68,880 - $71,220

Our Front Desk Receptionist Role

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As a valued member of our team, you will play a vital role in providing exceptional customer service and support to our residents. This is a unique opportunity to make a real difference in the lives of others.

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Key Responsibilities:

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  • Provide professional assistance and services to all customers and the wider community with a smile.\
  • Develop and maintain strong relationships with residents, their families, and other stakeholders.\
  • Utilize your excellent communication and interpersonal skills to resolve any issues or concerns that may arise.\
  • Work collaboratively as part of a close-knit team to achieve common goals and objectives.\
  • Be flexible and adaptable in your approach to work, including working morning and evening shifts as required.\
  • Ensure accurate and efficient documentation using your sound computer literacy skills.\
  • Identify opportunities for continuous improvement and contribute to the development of new ideas and initiatives.\
  • Embody our company values by celebrating diversity, creating a culture of inclusion and support, and embracing unique experiences and perspectives.\
  • Help create a safe and supportive environment for all residents, staff, and visitors.\
  • Contribute to the growth and development of our residents, helping them to reach their full potential.\\/ul>\

What Our Carers Love About Working Here

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  • Feeling valued and supported in their role.\
  • Being part of a team that is united in its purpose and committed to making a positive impact.\\/ul>\

Our Values

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  • Celebrating individuality and promoting a culture of inclusivity and respect.\
  • Embracing the unique experiences and backgrounds of our residents, staff, and volunteers.\\/ul>

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