Front Office Customer Service Representative

1 week ago

Wollongong, New South Wales, Australia beBeeCustomerOriented Full time $45,000 - $55,000
Job Overview

This role presents an opportunity to make a positive impact on the guest experience at our holiday park. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable stay.

The successful candidate will possess excellent communication skills, be able to work independently, and demonstrate a high level of attention to detail. They will also be expected to perform routine front office duties, process reservations, and maintain accurate guest accounts.

Key Responsibilities:

  • Delivering outstanding customer service and creating a welcoming environment for guests
  • Processing reservations and maintaining accurate financial records
  • Performing routine front office tasks and maintaining a high level of organizational efficiency
  • Communicating effectively with various departments and stakeholders

Requirements:

  • A strong ability to deliver exceptional customer service and create a positive atmosphere
  • Experience in a front office environment, with proficiency in computer software and Microsoft Office
  • A high level of attention to detail, flexibility, and reliability
  • Ability to work independently and as part of a team

What We're Looking For:

  • A natural people person with a passion for delivering outstanding customer service
  • Experience in a fast-paced environment, with the ability to multitask and prioritize tasks efficiently
  • A driver's licence and willingness to work flexible hours

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