Part-Time Retail Professional

2 weeks ago

Wollongong, New South Wales, Australia beBeeRetail Full time $70,000 - $95,000
Job Overview

The Retail Officer is a part-time role responsible for delivering the retail strategy and supporting the development of the organization's retail profile.

Main Responsibilities
  1. Retail Operations & Development: Implement the retail strategy to achieve objectives and revenue targets across multiple outlets and the online shop; manage pricing, product information, and images for the point-of-sale system; ensure smooth data transition during system implementation; maintain accurate inventory records and coordinate stocktakes with finance.
  2. Process Improvement: Introduce efficient processes for sales and stock management; provide basic training for front-of-house staff on point-of-sale functions and retail processes; ensure retail spaces reflect the organization's brand and visitor experience standards; contribute to product development, sourcing, pricing, and supplier liaison to align with exhibitions and brand standards.
  3. Online Retail Development: Manage the online shop with accurate product listings and descriptions; work with marketing to integrate online campaigns; monitor online sales and report trends; coordinate with finance for order fulfillment, payments, and stock control; develop initiatives to grow the customer base.
  4. Coordination & Project Management: Assist with event merchandise sales and front-of-house duties; liaise with internal teams and external stakeholders; maintain project documentation and timelines; implement systems including an online store.
  5. Visitor Experience: Provide courteous customer service, ensure retail areas are welcoming and well-stocked, and respond to product and exhibition queries, referring to front-of-house staff as needed.
Key Requirements
  • Experience in retail operations, customer service, or front-of-house roles, with knowledge of point-of-sale or inventory systems.
  • Experience in achieving key performance indicators, budgeting, sales, and profitability to support retail growth.
  • Strong organizational skills and ability to prioritize tasks and meet deadlines.
  • High level of accuracy and attention to detail in data, stock, and inventories.
  • Strong interpersonal and communication skills; ability to work with diverse stakeholders.
  • Proficiency with digital systems (e.g., Microsoft Office, Adobe Creative Suite, databases).
  • Understanding of visual merchandising and product development.
Desirable Qualities
  • Ability to work independently, show initiative, and problem-solve in a dynamic environment.
  • Previous experience in the cultural, museum, or not-for-profit sector.

Please submit your application via the job platforms where this role is advertised.

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