Sales & Marketing Professional

24 hours ago

Wollongong, New South Wales, Australia beBeeRetailer Full time $75,000 - $100,000
Job Opportunity

The Retail Officer will play a pivotal role in driving the retail strategy and supporting the development of our retail profile.

Key Responsibilities
  • Retail Operations & Development: Execute the retail strategy to achieve objectives and revenue targets across three outlets and the online shop, manage pricing, product information, and images for the Point-of-Sale system, ensure seamless data transition during POS implementation, maintain accurate inventory records and coordinate stocktakes with Finance.
  • Process Improvement: Introduce efficient processes for sales and stock management, provide foundational training for front-of-house staff on POS functions and retail processes, ensure retail spaces reflect our brand and visitor experience standards, contribute to product development, sourcing, pricing, and supplier liaison to align with exhibitions and brand standards.
  • Online Retail Development: Manage the online shop with accurate product listings and descriptions, work with Marketing to integrate online campaigns, monitor online sales and report trends, coordinate with Finance for order fulfillment, payments, and stock control, develop initiatives to grow our online customer base.
  • Coordination & Project Management: Assist with event merchandise sales and front-of-house duties, liaise with internal teams and external stakeholders, maintain project documentation and timelines, implement POS, inventory, and stock management systems including an online store.
  • Visitor Experience: Provide courteous customer service, ensure retail areas are welcoming and well-stocked, and respond to product and exhibition queries, referring to front-of-house staff as needed.
Requirements

To succeed in this role, you will need:

  • Strong retail knowledge and skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills.

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