Customer Service Professional

2 weeks ago


Brisbane, Queensland, Australia Gallagher Benefit Services Full time

We are seeking a skilled Customer Service Professional to join our Gallagher Benefit Services team in Robina. As a key member of our client services team, you will be responsible for delivering exceptional customer experiences and administrative support to both internal and external clients.

About Us

Gallagher Benefit Services is a leading Corporate Benefits & HR consultancy with a global reach and a local presence. We pride ourselves on being a socially responsible and an ethical organisation, with a strong commitment to our employees and the community we serve.

Job Description

The successful candidate will have previous experience as a Client Services Officer, with excellent communication and interpersonal skills. They will be proficient in Microsoft Suite and Adobe Pro, and have a high level of client service skills. The role will involve managing client workflow and queries, establishing and maintaining strong client and key stakeholder partnerships, and providing administrative assistance where required.

Responsibilities
  • Manage client workflow and queries, responding in a timely manner to deliver value and service.
  • Establish and maintain strong client and key stakeholder partnerships.
  • Meet and greet clients in a friendly and professional manner.
  • Assist advisers with data collection and information gathering as required.
  • Adhere to all processes and procedures.
  • Document and maintain client records in accordance with compliance obligations.
  • Prepare client paperwork and reports with a high level of accuracy.
Requirements
  • Previous experience as a Client Services Officer.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Suite and Adobe Pro.
  • A high level of client service skills.
What We Offer

Gallagher Benefit Services offers a competitive salary package, including a base salary of $70,000 per annum, plus superannuation and other benefits. We also offer flexible working arrangements, a generous leave entitlement, and opportunities for career growth and development.



  • Brisbane, Queensland, Australia Rentokil Initial Full time

    Customer Service Consultant RoleWe are seeking a skilled Customer Service Consultant to provide exceptional phone and email support to our domestic customers.In this role, you will be a key member of the Customer Service team, reporting directly to the Customer Service Manager. Your responsibilities will include:Receiving inbound calls and email enquiries...


  • Brisbane, Queensland, Australia Rentokil Initial Full time

    We are seeking a highly skilled Customer Service Professional to join our team at Rentokil Initial in Brisbane. This is a permanent full-time opportunity.This role requires strong communication skills, both verbally and electronically, with the ability to work under pressure and multitask effectively. The ideal candidate will have experience working in...


  • Brisbane, Queensland, Australia Flexhive Full time

    At Flexhive, we're on a mission to revolutionize the way you find work.We're seeking an exceptional Customer Service Professional to join our dynamic team!The role involves handling inbound calls and email queries with poise and precision in a fast-paced setting.You'll be responsible for:Managing customer interactions with empathy and...


  • Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a leading provider of appliance solutions, and we are seeking a skilled Appliance Service Technician to join our team covering Brisbane South.As a trusted and customer-focused professional, you will be responsible for delivering high-quality service repairs to our clients, ensuring their satisfaction...


  • Brisbane, Queensland, Australia Affinity Education Full time

    We are seeking a skilled Customer Service Professional to join our Family Support Team in Brisbane CBD. This part-time (25 hours per week) role is responsible for supporting our network of childcare centres and families, utilising our existing systems and databases. You will also be responsible for keeping tabs on our KPIs such as customer satisfaction,...


  • Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Company OverviewFisher & Paykel Customer Services Pty Ltd is an iconic Australasian brand with a global presence. Our strong local heritage inspires a culture of curiosity and passion to develop solutions that put people first.We value being trusted, sustainably minded, innovative, generous, and curious. As a team, we take a collaborative approach, fostering...


  • Brisbane, Queensland, Australia NEXTDC Ltd Full time

    Role OverviewThis is an exciting opportunity to join NEXTDC Ltd as a Customer Service and Concierge Professional, providing exceptional customer experiences in our Brisbane facility. We are seeking an experienced individual who can deliver high-quality service outcomes while working collaboratively with internal teams.About the RoleWe have opportunities for...


  • Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Job Title: Appliance Service TechnicianFisher & Paykel Customer Services Pty Ltd is an innovative company with a strong local heritage, driven by a culture of curiosity and passion for developing solutions designed around people.The Role:As a Service Technician for Home Appliances, you will be responsible for carrying out professional quality service repairs...


  • Brisbane, Queensland, Australia Great Southern Bank Full time

    Customer Service Professional RoleWe are seeking a highly skilled and motivated Customer Service Professional to join our team in Brisbane. As a key member of our customer service team, you will provide exceptional support to our customers and their retail banking needs.This is a part-time position working 26.25 hours per week, providing the opportunity for...


  • Brisbane, Queensland, Australia Rentokil Initial Full time

    We are seeking a skilled Customer Care Executive to join our team in Brisbane on a full-time permanent basis.Job SummaryThis role involves utilizing previous customer service experience to build customer relationships, liaise with customers, and make outgoing calls to customers to organize new jobs and foster ongoing customer excellence.Main...


  • Brisbane, Queensland, Australia Rentokil Initial Full time

    Job Title: CUSTOMER SERVICE SALES PROFESSIONALAbout Us:Rentokil Initial is a leading company with a presence in 66 countries, employing over 36,000 colleagues. As part of our team, you will have access to a wide range of learning and development programs to enhance your skills.Salary:$60,000 - $80,000 per annum (dependent on experience)Job Description:In...


  • Brisbane, Queensland, Australia TSA Group Full time

    Key ResponsibilitiesAs a key member of our team at TSA Group, you will support everyday customers across Australia by selling solutions they truly need.You will work alongside managers and senior team members dedicated to helping you succeed.Your 8 am- 7 pm rotating schedule (Monday- Friday) offers great working hours.You will enjoy yearly retention bonuses,...


  • Brisbane, Queensland, Australia Bank of Queensland Full time

    About the RoleAs a Customer Service Officer with Bank of Queensland, you will be the primary point of contact for customers in our branches. Your exceptional communication and relationship-building skills will enable you to provide outstanding customer service, identifying and supporting customers' current and future financial needs.You will be responsible...


  • Brisbane, Queensland, Australia Hudson Full time

    We are seeking a highly skilled Customer Service and Support Professional to join our team at Hudson Australia.Job Summary:The successful candidate will be responsible for providing exceptional customer service and support, working collaboratively in a high-performance team environment that provides best practice support to all stakeholders. This role...


  • Brisbane, Queensland, Australia Rentokil Initial Full time

    We are seeking an experienced Customer Service Professional to join our team in Brisbane. This is a full-time permanent position, and we offer an excellent opportunity for personal and professional growth.The core responsibilities of this role include:Providing exceptional customer service via phone and email, ensuring high levels of satisfaction and...


  • Brisbane, Queensland, Australia Hudson Australia Full time

    About the Role:We're seeking a skilled Customer Care Consultant to join our team in Brisbane. As a Customer Care Consultant, you'll be the first point of contact for customer inquiries, answering calls, resolving issues, and helping them with their accounts.Your Key Responsibilities:Provide solutions on the spot to improve customer experienceHelp customers...


  • Brisbane, Queensland, Australia Credit Union Australia Full time

    About the RoleAt Great Southern Bank, we are dedicated to delivering exceptional customer service and support. As a Customer Service Sales Professional, you will play a pivotal role in achieving our purpose of helping Australians own their own home.Job DescriptionThis is a permanent part-time position based in our Brisbane CBD branch, where you will provide...


  • Brisbane, Queensland, Australia YHA Australia Full time

    We are seeking an individual with excellent customer service skills and housekeeping experience to join our team at YHA Australia.Located in the heart of Cairns, our property boasts 209 beds across 59 rooms, offering a relaxed ambiance with expansive outdoor living areas and lush tropical flora. As a Customer Service and Housekeeping Professional, you will...


  • Brisbane, Queensland, Australia Iplex Australia Full time

    About Iplex AustraliaWe are committed to solving Australia's water challenges by partnering with our customers and communities. Our vision is to provide safe, secure, and innovative water solutions for future generations.As the largest manufacturer and supplier of pipeline systems in Australia, we take pride in our vital role in the water industry.This...


  • Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

    About YouAre you passionate about delivering exceptional customer experiences and making a real impact in your community? We're looking for a skilled Customer Advisor to join our team at Bendigo Bank.Key ResponsibilitiesYou'll be the face of our branch, providing expert guidance and support to customers with their financial goals. This includes educating...