Dedicated Support Specialist

2 days ago

Adelaide, South Australia beBeeSupport Full time $68,460 - $82,300
Job Title: Dedicated Support Specialist

At our organisation, we're dedicated to enhancing the lives of older individuals in the community.

As a key member of our team, you'll play a vital role in delivering comprehensive support to customers who require assistance with their daily needs.

Key Responsibilities:
  • Collaborate effectively with a multidisciplinary team to provide holistic care and support to our customers.
  • Empower customers by understanding, developing, and reviewing their individualised care plans.
  • Conduct thorough assessments, develop targeted support strategies, and implement interventions to address customer needs.
  • Build strong relationships with external stakeholders, including carers, medical professionals, and other community services providers.
Required Skills and Qualifications:
  • Certificate IV in Community Services/Ageing or equivalent qualification.
  • Experience working in the aged and/or disability sector, preferably in a Care Coordinator/Case Manager role.
  • Ability to address complex customer requirements, including those with multiple needs.
  • Intermediate computer literacy and data entry skills.
  • Excellent communication and interpersonal skills, both verbal and written.
  • A problem-solving approach and genuine commitment to supporting older people in living fulfilling lives.
Benefits:
  • Ongoing career development opportunities with access to internal upskilling programs and external learning resources.
  • Regular Monday to Friday working hours with no on-call or shift work required.
  • Access to internal staff support, including 24/7 on-call nursing, scheduling, finance, and quality teams.
  • A friendly and inclusive organisational culture that values diversity and employee wellbeing.

We offer a range of benefits to support your overall wellbeing, including financial advice for HESTA members and a discounted corporate membership with BUPA health insurance.

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