Current jobs related to Senior Technical Support Professional - Brisbane, Queensland - beBeeSpecialist


  • Brisbane, Queensland, Australia beBeeTechnical Full time $55,000 - $75,000

    A career opportunity exists for an experienced IT professional to join a dynamic banking organization. The role is responsible for providing assistance with the IT Helpdesk, effective support and resolution of IT incidents and problems, and assistance with projects through testing, training, and documentation.The ideal candidate will report to a senior IT...


  • Brisbane, Queensland, Australia beBeeInnovation Full time $80,000 - $123,456

    Be a problem solver with a passion for innovation. We are seeking a skilled technical professional to join our global support team as an Application Support Specialist. Your work will have a direct impact on the success of our mining software solutions, and you will be responsible for providing exceptional customer service and technical support.As an...


  • Brisbane, Queensland, Australia beBeeCustomerSupport Full time $59,000 - $60,000

    Technical Support OpportunityWe are seeking a skilled Technical Support Representative to join our team. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.About the RoleThis position involves providing first-line technical support to customers via phone, email, and chat. The...


  • Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $130,000

    **Job Opportunity:** Level 3 Helpdesk Support TechnicianWe are seeking a highly skilled and experienced Level 3 Helpdesk Support Technician to lead escalated technical support and contribute to infrastructure improvements.Job Description:The successful candidate will be responsible for advanced troubleshooting, project implementation, and support leadership...


  • Brisbane, Queensland, Australia beBeeTechnology Full time $100,000 - $125,000

    Role Overview This mid-senior level position primarily provides on-site and remote technical support, incident management and request fulfillment in one or more technology domains to ensure defined enterprise service levels are met. The technical domains include End User Computing; Servers and Networks and Unified Communications. This role requires the...


  • Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $135,000

    Job TitleA senior application support specialist is required to provide high-level technical assistance to veterinary clinics.


  • Brisbane, Queensland, Australia beBeeEngineering Full time $180,000 - $250,000

    Project Engineer OpportunityWe are seeking an experienced Project Engineer to join our team.About UsHitachi Rail is a leading provider of rail solutions, delivering projects across the globe.Key Responsibilities:Supports Engineering Manager on preparing reports, attending technical meetings and supporting technical activities.Implement the technical solution...


  • Brisbane, Queensland, Australia beBeeSupport Full time $121,746 - $155,182

    Job OpportunityThis role is for a skilled and experienced support technician to work as part of the regional team in Public Safety and Professional Communications Division.The successful candidate will be based in Brisbane, Australia, and provide technical support across a growing customer base in Australasia. This includes programs during the Sustainment...

  • Support Worker

    1 week ago


    Brisbane, Queensland, Australia Senior Helpers Full time

    Senior Helpers Sunshine Coast is looking for experienced and caring In-Home Support Workers to provide care services to our Aged Care clients throughout the Sunshine Coast. Numerous positions are available from Caloundra to Gympie. In this role you would be providing assistance with clients activities of Daily Living within their home environment. You will...

  • Support Worker

    2 weeks ago


    Brisbane, Queensland, Australia Senior Helpers Full time

    Senior Helpers Sunshine Coast is looking for experienced and caring In-Home Support Workers to provide care services to our Aged Care clients throughout the Sunshine Coast. Numerous positions are available from Caloundra to Gympie. In this role you would be providing assistance with clients activities of Daily Living within their home environment. You will...

Senior Technical Support Professional

3 weeks ago


Brisbane, Queensland, Australia beBeeSpecialist Full time $100,000 - $150,000

Job Title: Technical Support Specialist

This role involves delivering high-quality support experiences to customers. As a key member of the customer service team, you will work with passionate individuals who are committed to driving customer success.

As a technical specialist, you will be responsible for resolving complex customer technical issues through thorough investigation and collaboration within and across teams. Your expertise in troubleshooting tools and practices will enable you to deliver seamless support solutions.

The position allows for flexibility to work up to 50% from home, fostering a culture of innovation, collaboration, respect, integrity, and accountability.

Key Responsibilities:

  • Complex Issue Resolution: Investigate and resolve complex customer technical issues using troubleshooting tools and practices.
  • Community Building: Lead community-building efforts by sharing knowledge through readiness programs, technical coaching, and mentoring.
  • Technical Development: Improve your technical and professional skills through training and readiness to resolve complex customer issues.
  • Process Improvement: Collaborate with teams to investigate potential product defects and develop automation techniques and diagnostic tools to improve products.