
Strategic Broker Relationship Manager
4 days ago
The Business Development Advisor plays a crucial role in building and maintaining operational relationships with a dedicated panel of Vero brokers. This involves working collaboratively with underwriting, claims, and credit teams to deliver customer-focused service, support, and issue resolution.
This position entails setting objectives with higher opportunity brokers and managing all broker activities to ultimately achieve GWP retention, profitable growth, and broker satisfaction.
- Establish and maintain operational relationships with key staff in broker panel offices, aligning with established service and value propositions, and develop a comprehensive understanding of each broker's business.
- Develop SMART objectives and related activities that focus on the achievement of retention, growth, and satisfaction.
- Coordinate, prioritize, and manage activities to maximize outcomes.
- Resolve broker queries and requests, delivering responsive quality outcomes that take into account broker and internal needs, objectives, and constraints.
- Pursue new business opportunities through prospecting and qualification.
Main Responsibilities
Key Account Management:
- Foster strong relationships with key brokers and their teams.
- Identify and capitalize on new business opportunities.
Sales and Marketing:
- Develop and implement sales strategies to achieve growth targets.
- Promote the company's products and services to existing and potential customers.
Requirements
Essential Skills and Qualifications:
- Proven experience in insurance or a related field.
- Demonstrated ability to build and maintain collaborative commercial partnerships, relationships, and networks.
- Strong communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
Desirable Skills and Qualifications:
- Sales experience.
- Knowledge of the Insurance Broking market.
- Training and development expertise.
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