Broker Relationship Leader

4 days ago

Perth, Western Australia Zurich Australia Full time
Overview

Zurich Australia is seeking a Broker Relationship Leader to help us become Australia's leading digital insurer. Reporting to the State Manager - WA, this role shapes strategic trading relationships with a designated panel of top-tier brokers. You'll be the face of Zurich to broker partners, driving engagement across all lines of business and fostering multi-tiered relationships with a strong focus on collaboration, performance culture, and customer-centricity to unlock growth opportunities.

Join a values-driven global organisation that's experiencing growth and transformation, and contribute to a sustainable future for our people, customers, communities, and the planet.

Responsibilities
  • Manage a panel of brokers and develop a deep understanding of their business to identify strategic and transactional opportunities.
  • Collaborate with underwriting, claims, and risk engineering to deliver Zurich's value proposition across all segments.
  • Drive communication, transparency, and accountability across broker relationships and internal teams.
  • Analyse competitor intelligence and develop plans to gain market advantage.
  • Design and embed multi-tiered relationship infrastructure across relevant lines and segments.
  • Represent Zurich at industry events and ensure consistent messaging in partnership with marketing and leadership.
Qualification and experience
  • 5–7 years of industry experience in a broker-facing or strategic sales role.
  • ANZIIF CIP membership or equivalent.
  • Strong knowledge of underwriting and claims processes.
  • Proven ability to develop long-term business relationships and strategic plans.
  • Experience in relationship/strategic selling, ideally within insurance.
  • Operational management experience and a passion for driving business growth.
Benefits and culture
  • 5 weeks of annual leave for permanent staff, plus 15 days of personal/carer's leave and Family Care (par­ental leave).
  • Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
  • AUD 500 wellbeing payment per year and a AUD 295 new starter e-voucher for your work-from-home setup, with other benefits via Shine portal.
  • Award-winning training programs to support your development.
  • Work with global, diverse, and inclusive teams; opportunities for mobility across more than 200 countries.
  • Green Star rated offices and a tree planted for every new employee.
  • Recognition through various employer awards and memberships.

Zurich is an equal opportunity employer. We're committed to a fair and accessible recruitment process. If you require special accommodations to participate, please let us know at the time of application.


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