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Broker Relationship Leader

2 weeks ago


Perth, Western Australia Zurich Australia Full time
Overview Zurich Australia is seeking a Broker Relationship Leader to help us become Australia's leading digital insurer. Reporting to the State Manager - WA, this role shapes strategic trading relationships with a designated panel of top-tier brokers. You'll be the face of Zurich to broker partners, driving engagement across all lines of business and fostering multi-tiered relationships with a strong focus on collaboration, performance culture, and customer-centricity to unlock growth opportunities.
Join a values-driven global organisation that's experiencing growth and transformation, and contribute to a sustainable future for our people, customers, communities, and the planet.
Responsibilities Manage a panel of brokers and develop a deep understanding of their business to identify strategic and transactional opportunities.
Collaborate with underwriting, claims, and risk engineering to deliver Zurich's value proposition across all segments.
Drive communication, transparency, and accountability across broker relationships and internal teams.
Analyse competitor intelligence and develop plans to gain market advantage.
Design and embed multi-tiered relationship infrastructure across relevant lines and segments.
Represent Zurich at industry events and ensure consistent messaging in partnership with marketing and leadership.
Qualification and experience 5–7 years of industry experience in a broker-facing or strategic sales role.
ANZIIF CIP membership or equivalent.
Strong knowledge of underwriting and claims processes.
Proven ability to develop long-term business relationships and strategic plans.
Experience in relationship/strategic selling, ideally within insurance.
Operational management experience and a passion for driving business growth.
Benefits and culture 5 weeks of annual leave for permanent staff, plus 15 days of personal/carer's leave and Family Care (par­ental leave).
Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
AUD 500 wellbeing