Aged Care Admissions Team Leader

4 days ago


Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000
Senior Admissions Manager Role

We are seeking an experienced Senior Admissions Manager to lead our national admissions team, ensuring a seamless and customer-centric experience across our aged care facilities. This role will drive occupancy growth, enhance the customer journey, and foster a culture of excellence within the team.

Key Responsibilities:
  • Operational Oversight: Provide strategic guidance, coaching, and support to Service Managers, Business Development Consultants, and the Customer Enquiry Centre.
  • Continuous Improvement: Lead initiatives to ensure CRM compliance, scalable systems, and national consistency while allowing for local responsiveness.
What You'll Bring:
  • Proven Leadership Experience: Manage high-performing teams with expertise in operational knowledge, CRM systems, and process governance.
  • Aged Care Expertise: Strong understanding of residential aged care admissions, fees, government subsidies, and legislative requirements.
  • Customer-Focused Mindset: Embody a customer-first approach with excellent communication, coaching, and stakeholder engagement skills.
  • Results-Driven Approach: Drive continuous improvement, national consistency, and proactive decision-making.


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