
Senior Director User Experience Research
5 days ago
Strategic Research Director
We're seeking a senior research leader to helm our Product Group organisation and lead our team of talented researchers. This is a unique opportunity to shape the strategy and direction of business-critical teams.
Your future team will be responsible for informing and influencing strategy for design and product areas, collaborating closely with cross-functional leadership teams across product management, design, data science, marketing and engineering.
The work of your team will have a significant impact on over 180,000 customers and millions of users in 190 countries who rely on our products to unleash the potential of their teams.
Key Responsibilities:
- Manage a team of 40+ Product UX Research staff, including 3 x Senior Research Managers, and support them to ensure the impact and health of their fast-growing teams.
- Partner with a cross-functional leadership team to provide research and insights that influence strategy, design and roadmap priorities and direction.
- Use great storytelling skills to energize people around delivering customer-centric experiences and ensure successful implementation through influence and hands-on leadership.
Your Background:
- Experience helping shape strategy and priorities for executive leadership teams at a company-wide level.
- 5+ years experience hiring and managing and developing senior research managers, building and scaling a team of 25+ researchers.
- 5+ years of hands-on experience designing and conducting high-quality user research (qualitative and quantitative) that has had an impact.
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