Technical Support Specialist
3 days ago
As a dedicated ICT Support Technician, you will play a vital role in the deployment and maintenance of clients' computer infrastructure. Your primary responsibility will be to provide essential support, education, and guidance to ensure seamless operation.
Key Responsibilities:- Responding to inquiries and providing technical assistance for PLM, CAM, and CAD software and hardware problems.
- Providing timely resolution of user issues and minimizing disruption to business operations.
- Determining software and hardware requirements to provide effective solutions.
- Diagnosing, identifying, and resolving system problems and user-reported issues.
- Installing, downloading, and configuring PLM system infrastructure, ensuring efficient use of applications and equipment.
- A Bachelor's degree in a relevant field such as Mechanical Engineering or Information Technology.
- Minimum X years of experience in PLM software support.
- Proven expertise in PLM implementation and support, specifically with Siemens Teamcenter.
- Strong proficiency in CAD software, particularly Solid Edge Portfolio and NX Portfolio.
- In-depth knowledge of PLM modules including Requirement Management, Change Management, BOM Management, and MCAD Integration.
Successful candidates will have an annual salary of $80,000 - $90,000 plus bonus and superannuation.
Only shortlisted candidates will be contacted.
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