Technical Support Specialist

22 hours ago


Melbourne, Victoria, Australia beBeeSoftware Full time $85,000 - $110,000

Job Opportunity

We are seeking an experienced Technical Support Specialist to join our team. The successful candidate will have a strong background in software support, with expertise in Java/J2EE and knowledge of Microsoft, Python, and PowerShell.

About the Role:

  • Troubleshoot and resolve complex technical issues
  • Act as a Subject Matter Expert (SME)
  • Contribute to process improvements and enhancements
  • Participate in 24/7 support coverage

Requirements:

  • Strong skills in Java/J2EE, with knowledge of Microsoft, Python, and PowerShell
  • Experience with on-prem & cloud hosting, monitoring, and capacity management
  • Perform root cause analysis, issue resolution, and technical documentation
  • Mentor junior team members and support process improvements

Citizenship and Security Clearance:

The successful candidate must be an Australian citizen with active NV1 clearance or Baseline with eligibility for upgrade.



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