Financial Operations Supervisor

4 weeks ago


Melbourne, Victoria, Australia Healthscope Full time

Healthscope


The Billing and Collections Team Leader will be responsible for supervising the coordination of billing and collections administration, providing support and mentorship to the team. The ideal candidate will have excellent communication and customer service skills, as well as the ability to work autonomously and within a team to achieve individual and team objectives.


This is a full-time position based at The Victorian Rehabilitation Centre in Glen Waverley. Key responsibilities include leading the billing and collection service in line with Healthscope's approach, ensuring efficient workflow processes are followed, managing internal and external stakeholder queries, and maintaining accurate documentation of patient records via webPAS.


Selection Criteria:



  • Experience in overseeing the running of a department, including staff training, reporting, and data analysis
  • Knowledge of private health funds, public, DVA, WorkCover, and third-party contracts and eligibility interpretation
  • Experience in health fund and insurer billing, debt collection, and accounts receivable
  • Familiarity with webPAS patient management system and advanced computer skills in MS Office (Outlook, Word, Excel)
  • Excellent interpersonal and communication skills

Estimated Salary Range: $90,000 - $110,000 per annum


This role offers an opportunity to contribute to the success of Healthscope's Victorian Centralised Billing and Collections Hub. If you are a motivated and experienced professional looking to take on a challenging leadership role, please apply.


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