Workers Compensation Claims Specialist
6 days ago
Suncorp Group is seeking a skilled Workers Compensation Claims Advisor to join our Sydney-based team. As a key member of our Claims team, you will play a critical role in providing support and understanding for customers in their most challenging times.
Key Responsibilities- Obtain and review medical, financial, investigative, and rehabilitation reports to ensure accurate assessment of individual claims.
- Ensure legislative compliance timeframes are met, while continuously reviewing medical, financial, investigative, and rehabilitation reports.
- Develop effective strategies to resolve claims in a cost-efficient manner.
- Ensure early access to appropriate rehabilitation, enabling injured claimants to achieve optimal recovery from their injuries.
- Provide exceptional customer service to legislative authorities, employers, and injured workers through timely responses and efficient processing.
- Previous experience in Workers Compensation claims or personal injury claims, with a proven track record of delivering results.
- Ability to demonstrate empathy and compassion for customers.
- Allied Health experience is desirable.
- Excellent verbal communication skills, including listening, building rapport, and communicating complex information to various stakeholders.
- Strong administrative and written skills, with the ability to effectively manage all aspects of each claim within the constraints of State legislation.
- High degree of integrity and commitment to meeting and exceeding customer expectations.
Suncorp's employee benefits are designed to support, empower, and reward our people. Some of our benefits include:
- Employee discounts and rewards, offering exclusive offers on various retailers and products.
- Study support, encouraging external learning and offering study assistance to eligible employees.
- Parental Leave, providing 20 weeks of leave for primary carers.
- Wellness initiatives, promoting employees' health and financial wellbeing.
We value our diverse workforce and are committed to building futures and protecting what matters. We'd love to see your application and speak with you about this opportunity.
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