Energy Ombudsman Investigator
7 days ago
The successful candidate will assist the Ombudsman in fulfilling their responsibilities under various legislation, including the Energy Ombudsman Act 1998.
Responsibilities include:
- Managing and responding to enquiries related to the Energy Ombudsman Act 1998;
- Assessing and investigating complaints received in the Energy jurisdiction;
- Formulating strategies for energy entities to improve procedures and practices;
- Undertaking research and advising on matters related to complaints resolution within the jurisdiction of the Energy Ombudsman Act 1998;
This is a unique opportunity to work with the Department of Justice in a role that has a significant impact on the community.
The successful candidate will have the opportunity to contribute to the fair and efficient resolution of complaints.
RequirementsTo be successful in this role, you will need:
- Relevant tertiary qualifications or experience working in a complaints management environment;
- A current driver's license;
The estimated annual salary for this role is $85,000-$105,000 AUD, depending on your level of experience.
The successful candidate will also receive a range of benefits, including flexible working arrangements and opportunities for professional development.
How to ApplyTo apply for this role, please submit a covering letter outlining your experience, skills and knowledge as they relate to the key responsibilities of the role.
Please also attach a copy of your resume/CV.
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