Dedicated Investigation Specialist
9 hours ago
We encourage applications from individuals who are passionate about supporting the Department of Justice in maintaining a fair and just society.
The Office of the Ombudsman and Health Complaints Commissioner promotes diversity, equity, and inclusion, and we welcome applicants from diverse backgrounds. We understand the importance of flexible working arrangements and support employees to achieve a healthy work-life balance.
This role offers an opportunity to contribute to the health and wellbeing of Tasmanians by investigating complaints and facilitating resolution through effective communication with stakeholders.
Salary: $85,119 - $115,047 per annum, plus superannuation and annual leave loading (pro rata for part-time)
About the Role:
This is a challenging yet rewarding role that requires a high level of organisational skills, attention to detail, and effective communication. You will be responsible for:
- Receiving and recording enquires and complaints and facilitating quick resolution where possible
- Undertaking investigations into complaints and maintaining effective communication with all stakeholders
- Liaising with relevant providers, agencies, and individuals
- Preparing concise, factual reports and correspondence resulting from the assessment, resolution, and investigation processes
Key Requirements:
To be successful in this role, you will require:
- A current driver's licence
- A current Tasmanian Working with Vulnerable People Registration (Registration Status - Employment)
- Relevant tertiary qualifications
How to Apply:
Please submit your application online, attaching a cover letter and resume. Please note that we do not require a separate statement addressing the selection criteria.
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