Risk Management and Process Improvement Specialist

6 days ago


Toowong, Queensland, Australia Auto & General Full time
About the Role

We are seeking a highly skilled Risk Management and Process Improvement Specialist to join our team at Auto & General. As a key member of our Growth Ops leadership team, you will play a critical role in supporting our risk management strategy and ensuring compliance with regulatory requirements.

Key Responsibilities
  • Develop and Implement Risk Management Strategies: Collaborate with the Growth Ops leadership team to design and implement effective risk management strategies that mitigate potential risks and ensure compliance with regulatory requirements.
  • Improve Business Processes: Continuously assess and improve business processes to ensure they are efficient, effective, and compliant with regulatory requirements.
  • Maintain Governance Framework: Oversee the maintenance of a robust governance framework that ensures compliance with regulatory requirements and industry standards.
  • Provide Governance Advice: Provide expert advice on governance and risk management to various divisional projects and stakeholders.
  • Develop Strong Relationships: Foster strong relationships with internal stakeholders and contribute to management reporting to ensure effective communication and collaboration.
  • Support Risk and Compliance Programs: Assist with risk, compliance, and audit programs to support superior business outcomes and ensure compliance with regulatory requirements.
Requirements
  • 2+ Years of Experience: Minimum 2 years of experience in a similar role, preferably within the financial services industry.
  • Process Improvement Skills: Experience in process mapping, process improvements, and monitoring/assurance activities.
  • Technical Skills: Familiarity with process mapping tools, Confluence, and JIRA.
  • Strong Communication Skills: Excellent communication skills, both written and oral.
  • Knowledge of Compliance Standards: Knowledge of compliance standards, legislative requirements, and industry codes.
About Us

At Auto & General, we provide a range of insurance products to safeguard our customers, including Car, Motorcycle, Home, Contents, and Pet insurance, as well as Roadside Assistance. Our culture of 'high performance with high integrity' guides us in creating the best customer experiences and achieving our goal of being Australia's best insurer.



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