Front Office Expert

2 weeks ago

Surfers Paradise, Queensland, Australia AccorHotel Full time

Key Responsibilities


We are seeking a highly motivated and experienced Front Office Expert to join our team at AccorHotel. As a Guest Service Ambassador, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-ins, and providing prompt and courteous service throughout their stay.


Your Key Responsibilities Include:



  • Assisting guests with their queries and resolving any issues promptly and professionally.
  • Managing front office operations, including check-ins, check-outs, and room assignments.
  • Providing accurate and timely information to guests regarding hotel facilities, services, and local attractions.
  • Maintaining a high level of attention to detail, ensuring accuracy and efficiency in all aspects of your work.
  • Collaborating with the hotel team to ensure seamless communication and a consistent high level of service.

Requirements


To be successful in this role, you will need:



  • Strong communication and interpersonal skills.
  • Excellent problem-solving and conflict resolution skills.
  • A high level of accuracy and attention to detail.
  • Previous experience in a similar Front Office role, preferably in a hotel environment.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer


As an AccorHotel team member, you will enjoy a range of benefits, including:



  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment.
  • Discounts on hotel stays and other AccorHotel services.
  • A range of social events and team-building activities.

Diversity and Inclusion


AccorHotel is an inclusive company that values diversity and promotes equal opportunities for all employees. We are committed to creating a work environment that is welcoming and respectful to everyone.

  • Front Office Professional

    5 days ago

    Surfers Paradise, Queensland, Australia AccorHotel Full time

    We are seeking a highly motivated and experienced Front Office professional to join our team at AccorHotel. As a key member of our front desk team, you will play a vital role in delivering exceptional guest experiences that exceed our guests' expectations.This is an exciting opportunity for someone who is passionate about customer service and has a strong...

  • Front Office Associate

    2 weeks ago

    Surfers Paradise, Queensland, Australia Marriott International Full time

    About the RoleOur team is seeking a highly skilled and customer-focused Front Office Associate to join our hospitality team. As a Front Office Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from arrival to departure. Key responsibilities include processing guest check-ins,...

  • Front Office Team Leader

    4 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    Job Title: Front Office Team LeaderAbout the Role:We are seeking a highly motivated and experienced Front Office Team Leader to join our team at Novotel Surfers Paradise. As a Front Office Team Leader, you will be responsible for leading the Front Office team to deliver exceptional guest service and uphold the Novotel and Accor brand standards.Key...

  • Front Office Team Leader

    3 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    Job DescriptionAbout the position...As a Front Office Team Leader at Novotel Surfers Paradise, you will report to the Guest Welcome Manager and lead by example, providing operational support and inspiring the Front Office Team to deliver a warm and personalized hospitality to each and every guest, upholding our Novotel and Accor brand standards.Key...

  • Front Office Professional

    3 weeks ago

    Surfers Paradise, Queensland, Australia AccorHotel Full time

    We are seeking a highly motivated and experienced Front Office professional to join our team at AccorHotel. As a Guest Experience Ambassador, you will be responsible for creating unforgettable guest experiences, providing quality service, and maintaining control of guest and hotel accounts.Key Responsibilities:Provide exceptional customer service by...

  • Front Office Professional

    4 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    Novotel Surfers Paradise is seeking a highly motivated and experienced Front Office professional to join our team. As a Guest Experience Ambassador, you will be responsible for creating unforgettable guest experiences, providing quality service, and maintaining control of guest and hotel accounts.Key Responsibilities:Provide exceptional customer service,...

  • Front Office Professional

    3 days ago

    Surfers Paradise, Queensland, Australia AccorHotel Full time

    Job OverviewWe are seeking an experienced and friendly Front Office professional to join our team at Novotel Surfers Paradise. As a key member of our front desk team, you will be responsible for creating unforgettable guest experiences.

  • Front Office Professional

    4 weeks ago

    Surfers Paradise, Queensland, Australia AccorHotel Full time

    Job Title: Guest Experience All RounderJob Description:We are seeking a highly motivated and experienced individual to join our team as a Guest Experience All Rounder.Key Responsibilities: Always lend a helping hand with a smile to ensure our guests feel welcome as soon as they arrive. Multitask and assist as a porter, on reception or in reservations as...

  • Senior Front End Engineer

    4 weeks ago

    Surfers Paradise, Queensland, Australia Westpac Group Full time

    Transforming Digital Consumer FinanceAs a Senior Front End Engineer at Westpac Group, you will play a key role in designing and developing user interfaces for customer-facing applications using React JS. Your focus will be on clean, reusable, and user-friendly code. You will collaborate closely with designers and back-end engineers to translate UI/UX...

  • Luxury Front Desk Ambassador

    3 days ago

    Surfers Paradise, Queensland, Australia Marriott International Full time

    About Marriott InternationalMarriott International is the world's leading global hospitality company, with more brands and hotels than any other in the industry. We offer an exceptional work experience for our associates, with opportunities to grow and succeed in a dynamic environment.JW Marriott: A Leader in Luxury HospitalityJW Marriott is part of Marriott...

  • Technical Lead

    4 weeks ago

    Surfers Paradise, Queensland, Australia Westpac Group Full time

    Unlock Your Potential as a Technical LeadAt Westpac Group, we're seeking a highly skilled Technical Lead to join our team of passionate professionals. As a key player in our Digital area, you'll have the opportunity to deliver world-class and high-quality products that empower Australians.Your Key Responsibilities:Collaborate with cross-functional teams to...

  • Guest Experience Team Leader

    4 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    About the RoleWe are seeking a highly motivated and experienced Guest Experience Team Leader to join our Front Office team at Novotel Surfers Paradise. As a key member of our leadership team, you will be responsible for providing operational support and inspiring the Front Office team to deliver exceptional guest service.Key Responsibilities:Assist the Front...

  • Guest Experience Team Leader

    4 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    About the RoleWe are seeking a skilled Guest Experience Team Leader to join our team at Novotel Surfers Paradise. As a key member of our Front Office team, you will be responsible for leading by example and providing operational support to deliver a warm and personalized hospitality experience to our guests.Key ResponsibilitiesAssist the Front Office...

  • Guest Experience Team Leader

    4 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    About the RoleWe are seeking a highly motivated and experienced Guest Experience Team Leader to join our Front Office team at Novotel Surfers Paradise. As a key member of our leadership team, you will be responsible for leading by example and providing operational support to ensure a warm and personalized hospitality experience for our guests.Key...

  • Guest Experience Team Leader

    3 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    About the RoleWe are seeking a highly motivated and experienced Guest Experience Team Leader to join our team at Novotel Surfers Paradise. As a key member of our Front Office Leadership team, you will be responsible for leading by example and providing operational support to deliver a warm and personalized hospitality experience to our guests.Key...

  • Front Office Team Member

    3 days ago

    Surfers Paradise, Queensland, Australia Accor Full time

    Company OverviewNovotel Surfers Paradise is a 408-room hotel located in the heart of iconic Surfers Paradise and our beautiful beaches. We offer a variety of dining options, including The Restaurant, Blvd Café, and Bar, Pool bar, in-room dining, 6 x conference rooms, off-site catering, pool, spa, tennis court, and gym.We welcome you as you are and you can...

  • Customer Service Ambassador

    2 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    Job DescriptionWe are seeking an experienced and motivated individual to join our team as a Front Office Professional. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key Responsibilities:Provide quality service to guests by responding to their...

  • Guest Experience Ambassador

    4 weeks ago

    Surfers Paradise, Queensland, Australia Accor Full time

    Novotel Surfers Paradise is seeking a highly motivated and experienced individual to join our team as a Guest Experience All-Rounder. This is a casual position, working on a rotation roster, offering the opportunity to develop your talent and grow within your property and across the world.Key Responsibilities:Provide exceptional customer service to guests,...

  • Restaurant Team Leader

    4 weeks ago

    Surfers Paradise, Queensland, Australia Wyndham Destinations Full time

    We're on a Mission to Deliver Exceptional ExperiencesAt Wyndham Destinations, we're passionate about putting the world on vacation. Our team of over 19,000 associates works together to deliver unforgettable experiences for millions of travelers worldwide. As a Restaurant Team Leader, you'll play a crucial role in ensuring our customers have a memorable...

  • Senior Full Stack Software Engineer Opportunity on the Gold Coast

    22 hours ago

    Surfers Paradise, Queensland, Australia Westpac Full time

    Job DescriptionWe are seeking a highly skilled Full Stack Java Developer to join our team in the Gold Coast office.About WestpacWestpac is a leading financial services organization that has been serving customers for over 200 years. Our purpose is to create better futures together, and we achieve this by providing innovative solutions that meet the evolving...