Electrical Retail Store Manager Position
2 weeks ago
We are seeking a highly motivated and experienced retail store manager to join our team at Smart Electrical Clearance Outlet in Brisbane/Gold Coast. As a key member of our management team, you will be responsible for supervising and managing our store, driving sales growth, and delivering exceptional customer service.
About UsSmart Electrical Clearance Outlet is a leading factory second retailer offering heavily discounted prices on top-brand appliances. With a wide range of products from LG, Hisense, Samsung, Electrolux, Westinghouse, and Hitachi, we cater to customers seeking quality appliances without the high price tag.
Key Responsibilities- Deliver consistently high-quality customer service to drive customer satisfaction and loyalty.
- Organize home deliveries for sales requiring transportation, ensuring seamless logistics and timely delivery.
- Work independently and collaboratively with other staff members to achieve sales targets and maintain a positive work environment.
- Maintain visually appealing store displays and ensure all merchandise is presented in excellent condition.
- Analyze sales activity and provide regular reports to Head Office, highlighting opportunities for improvement and growth.
- Handle warranties and complaints professionally, resolving issues efficiently and cost-effectively for both customers and the company.
The estimated annual salary for this position is around $80,000 - $100,000, depending on experience and qualifications. In addition to a competitive salary, we offer benefits such as flexible working hours, ongoing training and development opportunities, and a supportive work environment.
Requirements and QualificationsTo be successful in this role, you will need:
- Proven retail management experience, preferably in a similar industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- Ability to work independently and as part of a team, with a focus on achieving sales targets and delivering exceptional customer service.
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